Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.649)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
9 de marzo de 2024

Working with Lynn was an absolute pleasure. Top notch customer service. Super attentive and easy to communicate with.
The app is great but the customer service takes it to another level.

Sparq
Estados Unidos
Alrededor de 5 años usando la aplicación
Smile.io respondió 11 de marzo de 2024

We are so glad you think the app is great and Lynn was able to assist you here! We think she's pretty awesome too :)

20 de junio de 2024

Great customer service and product for my boutique! Highly recommend.

Gold Apple Boutique
Estados Unidos
Casi 4 años usando la aplicación
Smile.io respondió 22 de junio de 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

5 de junio de 2024

Love Smile! I was very apprehensive about adding rewards app to my store because I don't code. But Smile is very user friendly. The support is also one of the best I have experienced. I would recommend it to everyone.

Bow Tie Pets AU
Australia
Alrededor de 2 meses usando la aplicación
Smile.io respondió 7 de junio de 2024

Thank you so much for sharing, we are happy that we were able to help! 💖

25 de abril de 2024

Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.

NORDIC DISC GOLF
Suecia
Más de 2 años usando la aplicación
Smile.io respondió 26 de abril de 2024

Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰

Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

9 de mayo de 2024

Brilliant app. I've used for over a year now and it's a great way to get return custom.

Great customer service too. Angie was friendly & super helpful.

Highly recommend

My Skinfood
Reino Unido
Alrededor de 1 año usando la aplicación
Smile.io respondió 11 de mayo de 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Angie 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team

20 de marzo de 2024

Awesome customer service, quick response time, but most importantly - pointed me to the right solution.

Morning
Singapur
Más de 5 años usando la aplicación
Smile.io respondió 21 de marzo de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

28 de febrero de 2024

My customers absolutely love my new reward program, and of course this increases loyalty. Jade, sales rep, has been such a gem, helping me upgrade my plan and supporting me in the best ways! So nice to actually communicate with a human that is so helpful. Great job Smile- you make me SMILE!

DigestiveWarrior
Estados Unidos
10 meses usando la aplicación
Smile.io respondió 29 de febrero de 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

17 de junio de 2024

good customer service from the support team and easy to use interface & integration

LightWater Skin
Estados Unidos
Más de 2 años usando la aplicación
Smile.io respondió 22 de junio de 2024

We are so glad to hear our customer support was helpful. Thank you for your review :)

24 de abril de 2024

Andreandana and Joana were really kind and helpfull when i had troubles with the app, the app is friendly and useful for customers cashbacks and loyalty, would recommend to try it out.

Beauty Box Mérida
México
Alrededor de 2 años usando la aplicación
Smile.io respondió 26 de abril de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana and Joana could help :)

Lynn - - Smile Team ✨

5 de marzo de 2024

Have been using this app for a while now, and it's mostly great. There are a couple of features in the higher tier program I wish the lower budget versions had, because I just don't do the business volume to justify paying more to be able to segment my really good customers or be able to expire points, which i think would be a good incentive to get people shopping.

Have only had to contact support a couple of times and they've been great and extremely responsive.

Old Main Emporium
Estados Unidos
Alrededor de 4 años usando la aplicación