Smile: Loyalty Rewards Program
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System works great and the customer service/support is second to none. Always coming out with new features. Couldn't be happier.
Great app, seems to have good free functionality. I am trying it out still, but for now it's easy to use!
Thanks so much for taking the time to rate us 5 stars! 🤩
We’re extremely satisfied with this rewards app. It’s user-friendly, and the support team is responsive and incredibly helpful. The entire experience has been seamless.
Thank you so much for the 5-star rating 💖
If you need any help, please do not hesitate to reach out.
Smile Team ✨
I had the delight of working with Maggie at Smile.io, she was phenomenal. I was surprised by how helpful and kind she was, and our website and it's customers are definitely in a better place because of her and Smile.io!
Thanks so much for taking the time to leave this lovely review! We really appreciate it 🙏
- Smile Team ✨
Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better
Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)
Great solution for loyalty program. Easy to set up and easy to use. Joana was quick to solve my issue at hand. Thank you!
Thank you for the 5 star review!
Smile Team ✨
I wanted to thank you guys for some elite customer support. Lynn P went above and beyond to solve my issue, super fast and very personable - Thanks again!
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
Had great customer service from Shelby at Smile.Io recently! She has been able to provide a report that is currently unable to be accessed from the main analytics page and has it scheduled to update me on a later date. Incredibly helpful!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Jade- Smile Team✨
The app is great, and has pleasant automation templates with a great responsive team from both the billing and implementation support. Unlike other similar apps which looks more bare-bone and had to do more manual customisations.
Just unfortunate there's only simplified chinese and no traditional chinese support, and there are certain fields which just can't be manually overwritten.
Thanks so much for taking the time to leave us a review!!!
Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)