Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.714)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
29 de julio de 2024

There was an issue with the integration because of my theme - NOT because of the Smile app and they dug deep and fixed it for me! Great customer service!

Lash Lift Society
Estados Unidos
Alrededor de 1 mes usando la aplicación
Smile.io respondió 31 de julio de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

28 de febrero de 2024

My customers absolutely love my new reward program, and of course this increases loyalty. Jade, sales rep, has been such a gem, helping me upgrade my plan and supporting me in the best ways! So nice to actually communicate with a human that is so helpful. Great job Smile- you make me SMILE!

DigestiveWarrior
Estados Unidos
10 meses usando la aplicación
Smile.io respondió 29 de febrero de 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

25 de abril de 2024

Great company with great service. Support is quick to respond and always helpful. I love a loyalty company that respects its loyal customers. I've been with Smile for 6+ years and I'll be around for many more.

PatchPanel
Canadá
Más de 5 años usando la aplicación
Smile.io respondió 26 de abril de 2024

6 years, wow! Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

7 de junio de 2024

The customer service is great with this app! Lisa was a big help, and super friendly and responsive.

Wildflowers
Estados Unidos
Alrededor de 6 años usando la aplicación
Smile.io respondió 10 de junio de 2024

Thank you for your review, we are so glad Lisa was friendly and helpful :)

20 de marzo de 2024

Awesome customer service, quick response time, but most importantly - pointed me to the right solution.

Morning
Singapur
Más de 5 años usando la aplicación
Smile.io respondió 21 de marzo de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

13 de agosto de 2024

Quick and helpful support. I had the pleasure of talking to Hannah!

Happy Gut Life
Estados Unidos
8 meses usando la aplicación
Smile.io respondió 14 de agosto de 2024

Thank you for your lovely review! I'm so glad we were able to assist you, I look forward to watching your program grow :)
-Hannah

27 de noviembre de 2024

good

yoyosquishy
Estados Unidos
2 días usando la aplicación
Smile.io respondió 29 de noviembre de 2024

Thank you for your review - we appreciate it!

23 de mayo de 2024

The team at Smile is what made this app worth it, 100%. As a Web Designer, we all run into some bumps in the road. The communication was very easy and reassuring because you were talking to an actual person on the other side. It took a team to figure out the issue (Angie, Ezra, and Cole - you guys rock!) It was resolved and I was able to deliver the great news to my client - letting her know her site is good to go and seamless!

My Sister's Closet
Estados Unidos
Alrededor de 1 año usando la aplicación
Smile.io respondió 25 de mayo de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

20 de junio de 2024

Lynn from customer service has been super helpful and answers all my question thoroughly and with patience.

Apero Label
Australia
Casi 5 años usando la aplicación
Smile.io respondió 22 de junio de 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Lynn 🤩

Fecha de modificación: 25 de junio de 2024

Smile.io Support team is phenomenal. Not only have they assisted with every integration questions we have had, they notify us when integrations are released that have features we have requested. Such a proactive and amazing team. With the ease-of-use, aggressive updates/development timeline, and award winning support - we can't recommend Smile enough.

Duckfeet USA
Estados Unidos
Más de 1 año usando la aplicación
Smile.io respondió 6 de mayo de 2024

Thank you for taking the time to leave a review! I'm glad we could help!

Angie - Smile Team✨