Smile: Loyalty Rewards Program
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Have been using this app for a while now, and it's mostly great. There are a couple of features in the higher tier program I wish the lower budget versions had, because I just don't do the business volume to justify paying more to be able to segment my really good customers or be able to expire points, which i think would be a good incentive to get people shopping.
Have only had to contact support a couple of times and they've been great and extremely responsive.
Super helpful!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
After trying several rewards system Apps for years, this is definitely the best, very complete interface and covers all types of possible existing rewards, the only negative point I find is the excessive cost of its plans, which at least for small businesses or businesses just starting out, I don't think it's possible to pay for their plans, but I give it 5 stars since they have a free plan that is also very useful and it is available to everyone.
Thanks so much for taking the time to leave us a review and the kind words! We're so glad to hear that you've found Smile to be complete :)
Yours in Loyalty,
The Smile Support Team
Our loyalty program is still fairly new. The implementation was simple and the customer respone has been positive.
Customer service has always been helpful and responsilve.
The only thing that I would like to see added is a full page for the customer to login to, instead of the landing page just pushing them to the popup.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Great so far - reasonable pricing, great customer support by Andrea, plenty of functions. If they add multiple language possibility, would give them 6 stars :)
Thanks for your 5 stars! We hope you continue to enjoy the app :)))
Very good customer service :)
We smiled reading this review! Thank you so much :)
Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.
Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰
Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂
Yours in Loyalty,
✨ The Smile Support Team ✨
Very helpful with any questions I’ve had throughout the years. And my customers love being able to rack up points for rewards!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
great customer service. solved my issue immediately and followed up by email to make sure I don't have any other issues.
Thank you so much for your review! We are glad you found our customer service great and that your issues were resolved quickly.
Hannah & The Smile Team
Helpful and responsive customer support
Thank you for your review and feedback, we are really glad to hear you found our customer support helpful :)