Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.573)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 27 de enero de 2017

We've been using Sweet Tooth for 7 months now. We weren't sure how interested our customers would be in a rewards program....since it seems everyone has one. However, every brand (if they provide a good product or service) has brand advocates. After extensive research, we were convinced Sweet Tooth had the best Loyalty program app available. It's not cheap, but anything of real value rarely is. I like the fact that it's a great way for your customers to become engaged brand advocates by helping spread the word about your brand via referrals and social media. We are pleasantly surprised at how many of our customers are taking advantage of the program. I gave them 4 stars because I would like to see a few more functions and better reports. However, the app works great and flawless. We've had no functionality issues. When we have had questions, Customer Support has been superb.

Eley Hose Reels
Estados Unidos
Más de 1 año usando la aplicación
1 de junio de 2016

Just added this app and I love it already. This is so simple to use, and I can see that my visitors like it as well. I'm pleased with the ease of use and results.

Ambition Crush
Estados Unidos
26 días usando la aplicación
16 de mayo de 2016

Looks good so far

www.casefun.com

Case Fun Ltd
Reino Unido
26 días usando la aplicación
19 de febrero de 2021

I am new at this app and have had a lot of questions and the Smile group has been amazing to answer all my questions.

Moxie On Second
Estados Unidos
26 días usando la aplicación
Smile.io respondió 20 de febrero de 2021

Thanks for taking the time to share your feedback, it was a pleasure to help! :)

22 de marzo de 2022

Customer service was very helpful and responded super quick. My challenge is with the customer user interface. It's not intuitive that customers should click on the 'Get Perks' icon in order to access their loyalty account. If I already signed up, I wouldn't need to 'get' perks - I would already have them. Maybe this is something that is fixed in the upgrade plans but for the basic plan, I found it to be counter-intuitive.

Flatbush Granola Company
Estados Unidos
Más de 1 año usando la aplicación
Smile.io respondió 22 de marzo de 2022

Hey there! Thank you so much for taking the time to leave us a review!
You can change the 'Get Perks' text to something that works for both existing & new customers by going to Branding > Launcher (https://app.smile.io/display/launcher). Please don't hesitate to reach out if we can help with anything else at all! :)

19 de enero de 2017

Easy to set up and go perfect with my theme.

Superhomedeals
Estados Unidos
26 días usando la aplicación
21 de julio de 2016

Excellent idea! This App is very useful and it addresses a problem we all have! Don't miss out on more opportunities

Sleekmesh
Estados Unidos
26 días usando la aplicación
20 de octubre de 2021

The customer service was prompt and service staff was very helpful in my enquiries. Easy to use app.

Pet Department SG
Singapur
Más de 1 año usando la aplicación
Smile.io respondió 20 de octubre de 2021

Thank you so much for your review 💖
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

27 de abril de 2022

Great app. Great Service. This is a tool that has been well polished. So just give it a try and see.

The Haut Company
Alemania
26 días usando la aplicación
Smile.io respondió 27 de abril de 2022

Thanks so much for the kind words, super happy to hear that you're loving the app. -Jade <3

23 de mayo de 2018

Love it keep up your great work :)

Forselltoall
Estados Unidos
26 días usando la aplicación