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This is great, the free version has everything I need and it was simple to customize. Definitely recommend this to friends!
That's so great to hear! Thanks so much for taking the time to leave this review - don't hesitate to reach out to support if we can help with anything!
Will give a five star if there is a time bound option for earning rewards. Say I can set the time frame to earn rewards for a duration of a year and reset it after a year for example. Other wise it's easy and great to use.
The support is excellent and our customers love it! I would recommend Smile rewards to other Shopify stores that want to engage with their clients.
Thanks for sharing your kind & generous feedback! 😊
Customers received an email with notification of rewards but they say they can not use their points earned... so??? it is useless, doesnt work for its purpose
My only complaint about this app is that installing it significantly slowed down the load speed of my site - Google's page speed testing tool ranks my site as slow, and the majority of that time they attribute to loading Smile. Maybe if it was set up to load asynchronously it would help? If the load time issues could be resolved this app would be near-perfect.
Hey there! Thank you so much for leaving us a review! We've sent you over an email with more information on load speed! :)
LOVE LOVE LOVE! I've been wanting to start a loyalty program for my store for a while now but the process of starting that always seemed daunting. I found Smile through the Shopify App Store and decided to give it a try and I immediately loved everything about it. It was so easy to set up and after launching the program today, I'm already getting great feedback from my customers. I can't wait to continue growing my store with Smile!
That's amazing! Thank you so much for sharing this - we love hearing feedback like this! Feel free to reach out to support if we can help with anything! 💖
Take care & stay safe!
Have needed a hand with a few things and the Team have always helped out super quick on the chat area. As an e-commerce store owner who integrates numerous apps customer service and more importantly the support aspect is vitally important to me when deciding who to trust and use.
The Smile crew definitely tick this box for me!
Thank you so much for your kind words. We are so glad that our team has been able to help you out and that you put your trust in us 💛 We appreciate you taking the time to leave a review!
We started this app to hone in on some repeat customer business and really give back to the customers that have been with us from the start...
Could not be happier...seriously...The ability to reward has enhanced our customer relationships like nothing else.
Maggie helped us out with our migration from Big Commerce and settling into Shopify. She also got us right where we need to be with our plan. Thank YOu Maggie
Looove this product, everything is easy understood and I cant wait to see the results.
A thing there could be great, is if, you made a description of what Rewards there is for the customers, so we (website-owners) could copy-paste it into a Page on our website (to give our customers more information of what this is, before they sign up for an account).
I hope you get my point ;-)
Pleeeease text me if you do this! Cause my english is not perfect and it will take me a lot of time to do it perfectly and professionaly!
5 stars for you!
Still checking it out, but so far it looks great!