Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.537)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
30 de julio de 2017

Lack of integration with MailChimp is disappointing

Mika And Max
Australia
12 meses usando la aplicación
29 de marzo de 2017

wish there was more customization for the free account

Local Roots Nyc Food
Estados Unidos
11 meses usando la aplicación
20 de diciembre de 2017

The app is easy to install and to use. it's a shame that messages can't be customised under the free plan, especially since my customers don't speak english.

Yippeun
Francia
11 meses usando la aplicación
4 de abril de 2021

This app has really slowed my website down, I'm not certain the benefits outweigh negatives in this case

Dark Heart Creations
Reino Unido
11 meses usando la aplicación
Smile.io respondió 5 de abril de 2021

Thanks so much for the honest review and letting us know about the issue you've experienced with slow loading. I've just sent you an email to follow-up with a potential fix for this, so I'd love to hear if you're seeing different results 😊

16 de abril de 2017

The app is great and explains setup well. Have had a few hiccups however. If your store has special characters in the name, it tends to mistype it. Also, unless you have an upgraded plan, you can't edit the automated email sent to customers referred with discount, and you're unfortunately stuck with sending these people a $10 coupon. I will follow up on this review if these two issues get resolved.

Gentlemans Juice
Estados Unidos
11 meses usando la aplicación
5 de junio de 2024

türkçe dil seçeneği olmaması çok kötü üstelik türkiyedeki birçok marka kullanıyor yazmışlar en azından kendi çevirimizi ekleyebilmemiz iyi olurdu

Kameya
Turquía
16 minutos usando la aplicación
Smile.io respondió 28 de julio de 2024

Thank you for taking the time to leave us your feedback. We value your opinion and reached out to you personally via email to discuss options with you further.

Fecha de modificación: 27 de noviembre de 2016

I cannot seem to figure out how to import my mailchimp list and actual customer lists. It only seems to want to do some POS customers but not all. I have customers from pinterest as well but cannot add their email or give them points and they have accepted marketing. I am sure I am probably doing something wrong :/
It's very beautiful and looks great, don't get me wrong. I think that I will have to look elsewhere for more easier integration.

Glam Geek
Estados Unidos
9 meses usando la aplicación
5 de julio de 2017

new to this app and shopify...$59 a month is too steep for a beginner

Charlush
Estados Unidos
9 meses usando la aplicación
31 de enero de 2017

Just installed the app, so far so good

R Health
Canadá
9 meses usando la aplicación
5 de marzo de 2020

Nice app but they REALLY need to have their own loyalty rewards template that we can use. Without it, having a rewards system is basically pointless.
Also the app doesn't allow any text button for mobile. Which means customers are expected to know an icon picture is the rewards button ( atleast on free plan)
then
as a said before, if there is no rewards template explaining the rewards customers will never use it because it was never explained. Please implement a rewards template or some sort of template explaining how rewards work. This is why sezzle is so great because it offers all kinds of branding templates making our job easier.

WIGKED WIGS
Estados Unidos
8 meses usando la aplicación
Smile.io respondió 6 de marzo de 2020

Hey there! Thank you for your review & feedback! We'll shoot you an email to help out 😊