Smile: Loyalty & Rewards
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Was quite easy to set up for a first time user, hopefully will bring more customers to my store.
Super helpful customer service team.
App could do with better built-in analytics.
Thank you for your review, we are so glad that our customer service team was able to help you! One of our team members has reached out to find out more about your analytics needs - we appreciate your feedback here :)
Joana helped a lot!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
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This is very tough to review because I give the free version 5 stars. What an amazing program! Very well done and so cool but the jump to the next level after free is insane. From FREE to $60/month .... $200/month ... $400/month!!!???
I was expecting you can have the free version and after that you could perhaps just pay $60 to unlock the next level, but $60 a month!? I think the company would actual generate more profit selling 1 time upgrades over monthly plans. I just couldn't imagine spending $400 a month on this. A retailer must now sell an additional $1,000 in revenue per month just to break even on this plan and then more to turn a profit. I can't even use my own logo with the free version and I couldn't imagine spending $60/month. Great idea but for at least $720 a year just so I can have my own logo displayed I don't see the value in that.
Super stoked to be using this app! Easy to use - can't wait to see the results!
Xo,
Wildflower
I vetted a few different rewards programs and landed on Smile. It has all the features I need and customer service is always helpful.
Thank you so much for taking the time to leave us a 5 star review :)
We are super happy our customer support has been helpful!
If you need any further assistance, feel free to reach out! <3
- Jade & The Smile Team
Love this app, easy to set up so very user friendly. Can't wait for our customers to start earning those rewards
I would recommend this app, it's easy to use, quick to set up and the video tutorials are clear to follow too. I only gave it 4 stars as its VERY expensive and it would have been nice to try ALL the features in a trial to see how they worked before spending hard earned dollars and the features on the free plan are extremely limited. Next level up is 2000 members, I'm a long way from that so would have been nice to see more incremental stages, ie 500 or 1000 members.
Worth giving it a go. :) :)
Easy to setup. Customers love it. Great chat-based customer service! ...............................
Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)
Happy with this program. Could do with some improvement with regard to functionality but I think this will improve over time. We will continue to use it.
Hi there,
Thank you for sharing your honest feedback. We've reviewed the conversation and agree that your experience didn't match our usual high standards on this occasion.
One of our experience team leaders has followed up with you directly to address this.
We look forward to working together to make things right.