Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.537)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
18 de septiembre de 2024

Smile has been wonderful for us. When we ran into an issue support was immediate and extremely helpful!

American Filament
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 22 de septiembre de 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

16 de septiembre de 2024

Very responsive and helpful! I have recently re-vamped my plan and they were very helpful in navigating best practices for best results :)

Acid Queen Jewelry
Estados Unidos
Casi 5 años usando la aplicación
Smile.io respondió 17 de septiembre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

9 de octubre de 2024

Lisa was very helpful with answering my question. She took the time to provide screenshots which was good so I could share them with my customer as she navigated the site. I appreciated her assistance.

Rebel Gardens, LLC
Estados Unidos
12 meses usando la aplicación
Smile.io respondió 12 de octubre de 2024

Thank you for this lovely review - we think Lisa is great too! :)

Fecha de modificación: 3 de septiembre de 2024

Lynn was very helpful! I had accidentally deleted my discount codes - she was able to provide me a CSV that I can use to recreate them.

ecoslay
Estados Unidos
Más de 4 años usando la aplicación
Smile.io respondió 28 de agosto de 2024

Thank you so much for taking the time to leave a review! We really appreciate it 💖

Lynn ✨

Fecha de modificación: 6 de noviembre de 2024

Amazing loyalty program. We switched because of rampant code leaks and saw immediate savings due to fewer discounts. I recommend this app (if you have the budget).

Update: The customer service is very good.

Country Life Natural Foods
Estados Unidos
6 meses usando la aplicación
Smile.io respondió 30 de octubre de 2024

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

27 de septiembre de 2024

Lynn P from the Billing/Technical support team was exceptional. Great service and prompt replies. She is so awesome and really deserves a raise. Pay her more

Shopkolohe.com
Estados Unidos
Casi 5 años usando la aplicación
Smile.io respondió 29 de septiembre de 2024

Thanks for leaving a review! We agree that Lynn is indeed awesome 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

21 de agosto de 2024

Support team is helpful and responsive! They reply promptly on our issues/requests and always strives to provide a solution that helps our business :)

Definitely the top loyalty program apps in the market.

Special thanks to Lynn for helping on our billing/account related requests, as well as Hannah, Andrea and team for providing the necessary data requests.

Rider Shop PH
Filipinas
Casi 3 años usando la aplicación
Smile.io respondió 23 de agosto de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

6 de septiembre de 2024

I had a question about my plan and Joana was very helpful and explained in detail my answer. I appreciate her quick response and friendliness. Thank you for a great app that my customers love

SimpleXpressions-Personalized!
Estados Unidos
Más de 1 año usando la aplicación
Smile.io respondió 9 de septiembre de 2024

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you and your customers are enjoying Smile.io 💖

Shelby - Smile Team ✨

6 de septiembre de 2024

ALWAYS HELPFUL! Receptive of new ideas, and provide excellent advise

TAI JEWELRY
Estados Unidos
Más de 7 años usando la aplicación
Smile.io respondió 8 de septiembre de 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

9 de octubre de 2024

After investigating nearly a dozen different loyalty programs, I settled on a couple to test out, based on stellar reviews. Both had similar features, but in terms of pricing and support, Smile was the clear winner.

The team has gone out of its way to be helpful, which is a huge factor when you're running a small business that processes a lot of transactions.

Bossanova Wine & Beer
Canadá
26 días usando la aplicación
Smile.io respondió 12 de octubre de 2024

We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)