Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.656)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
2 de septiembre de 2024

Lynn has a superb work today. Thanks so much to her and Smile's team.

HEGIRA
Malasia
Casi 4 años usando la aplicación
Smile.io respondió 4 de septiembre de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

25 de abril de 2024

Great company with great service. Support is quick to respond and always helpful. I love a loyalty company that respects its loyal customers. I've been with Smile for 6+ years and I'll be around for many more.

PatchPanel
Canadá
Más de 5 años usando la aplicación
Smile.io respondió 26 de abril de 2024

6 years, wow! Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

6 de junio de 2024

This app has been extremely difficult and confusing to setup. I have a designer putting things together and it's taken a long time just to have it look aesthetically pleasing. We added the login block on the loyalty page and then it just randomly show up on our homepage. Trying to get a fast response for needed support is actually impossible. This app costs $200/month and they take hours to respond to customer requests. The fact there's no live chat support for this app is kind of mind blowing when $10/month apps I use have instant support and assistance. I actually wish there were other viable options out there as this app is terrible when you combine what they offer vs what they charge.

shopatlasgrey
Estados Unidos
Más de 1 año usando la aplicación
Smile.io respondió 7 de junio de 2024

Hi there! We're really sorry to hear that you've had issues getting your app blocks set up correctly. Our team have reached out via email to help get this resolved for you, but please let us know if there's anything else we can do to help in the meantime.

6 de agosto de 2024

I had an issue and they were quick to respond to my chat and fix it!

ULAH
Estados Unidos
Alrededor de 2 años usando la aplicación
Smile.io respondió 8 de agosto de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

8 de septiembre de 2024

prompt response and exact info I was after

thank you

Poker Tragic
Australia
Alrededor de 1 mes usando la aplicación
Smile.io respondió 10 de septiembre de 2024

Thank you so much for taking the time to leave this review 💖
It was a pleasure assisting you!

Karen - Smile Team✨

29 de mayo de 2024

Excellent app, have been using it for years and they always look after us well.

Superfoods Australia
Australia
Más de 4 años usando la aplicación
Smile.io respondió 31 de mayo de 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

5 de julio de 2024

I needed quite a bit of help during setup and the customer service team was very helpful. Time will tell how the app performs for us, but so far so good.

The Eczema Company
Estados Unidos
3 meses usando la aplicación
Smile.io respondió 23 de julio de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

17 de junio de 2024

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 22 de junio de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Fecha de modificación: 25 de junio de 2024

Smile.io Support team is phenomenal. Not only have they assisted with every integration questions we have had, they notify us when integrations are released that have features we have requested. Such a proactive and amazing team. With the ease-of-use, aggressive updates/development timeline, and award winning support - we can't recommend Smile enough.

Duckfeet USA
Estados Unidos
Más de 1 año usando la aplicación
Smile.io respondió 6 de mayo de 2024

Thank you for taking the time to leave a review! I'm glad we could help!

Angie - Smile Team✨

27 de agosto de 2024

Le service à la clientèle est excellent. J’adore cette application facile à utiliser, je ne suis pas une experte mais j’ai réussi facilement

Ongles Elaine Lemay
Canadá
Más de 1 año usando la aplicación
Smile.io respondió 29 de agosto de 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨