Smile: Loyalty & Rewards
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A really great feature to add to your website! My only "con" is the layout of the app... when I go to select a program setting, the selection box doesn't move with the page and the scramble and I have to guess which button belongs to a command "Earning Points" always takes me to your twitter account. Otherwise, great app with a small glitch!
A great app in most ways, but with one big flaw. If you're using Recharge for subscriptions, there is no way to make it so that coupons created by Smile work for both one-off and subscription orders. They can only work for one-off orders (unless you're using an older version of ReCharge installed prior to Nov. 1st, 2020). Unfortunately Smile tells me they have no immediate plans to fix this flaw.
Thank you so much for taking the time to leave us a review, and for sharing this feedback with us! We definitely value our integration with ReCharge, and are working towards integrating with their newer version! We'll be sure to let you know when this becomes available. Thank you so much for your patience!
I've loved using Smile so far. It's easy to install and use. I love the amazing support they offer like tips on their blog. I've also received speedy help from the Team since I installed. Maggie was a gem to work with.
We're so glad to hear that Maggie was able to help out! Thank you so much for your review! :) Please let us know if there's anything else that we can help with!
Easy to use, so far so good !
I was able to modify the wording, chose my colours, and am looking forward to using it to retain customers and get the next level of service.
My customers already are repeat customers so it will be a great way to reward them. Thank you !
www.cydneymarwellness.com
Love the app and what it stands for. We want to reward our customers and this is a great way to do it. Using the free version, there are two things that are keeping this from being a 5 star app in our use with it.
We would love to reward our customers for leaving a review and that is unavailable to us at the moment. Second, during testing of the "Follow on [enter social media site here]", even if the user does not follow the page, the points are still awarded upon clicking on the button. Is there a way to audit and check against this? We want to make sure that we are rewarding for the outcomes we want to see for growth.
Otherwise, great work! Look forward to hearing back soon.
Thank you so much for your review! We've sent you over an email with instructions on setting up rewards for customer reviews, and some more info on the social media points! :)
Great app and easy to set up. Currently on the free plan and has most of the features that I need. I would upgrade if the starter plan wasn't too pricey. 49USD/month is a bit heavy for small/new businesses.
Thank you so much for your 5-star review 💖 Our goal is to help small businesses succeed in whatever way we can. I've sent you a message to see if there's something we can do about the Starter Plan that would work better for you.
The set up was really easy! good amount of flexibility and personalisation. We like very much :)
I find this app incredibly useful for my business! & It's free!!!!
I've used it on 2 of my Shopify stores for almost 1 year now, so far so good
I'm happy to be able to try out the Smile Program for free and provide good rewards for my customers.
Thank you so much for giving us a try and for leaving us this lovely review ✨