Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.556)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
31 de agosto de 2016

This product is awesome! Super easy to install, works right out of the box. I recommend to anybody with a store!

Beans For Bits
Canadá
15 días usando la aplicación
Fecha de modificación: 6 de noviembre de 2016

Really nice app, Loving this app so far. We already got 1 new member and she accumulated points buy placing an order!

Trainingearusa
Estados Unidos
15 días usando la aplicación
13 de junio de 2016

This website has absolutely met a MASSIVE need for our DVD distribution company. It was so simple and straight forward. We are going to recommend this to MANY other commerce shop owners! INVALUABLE and AMAZING!!! We CANNOT speak more highly of this product. SO WORH IT!!!!

Hushfilm
Canadá
15 días usando la aplicación
8 de noviembre de 2021

Awesome that this app is free. High quality and looks not cheap. Easy to set up and everything is shown. It is exactly what we needed, a good loyalty reward system.

German Shephy Hundenahrung
Alemania
15 días usando la aplicación
Smile.io respondió 8 de noviembre de 2021

Thank you so much for your review! Glad to hear that you're loving our app 💖

6 de septiembre de 2016

Fantastic feature to have, great app, great loyalty programmes!

aslin.myshopify.com

Aslin
Nueva Zelanda
15 días usando la aplicación
15 de julio de 2016

AMAZING APP! Everything I needed, and not a single problem. Works Perfectly! Thanks guys!

Planet Hockey
Estados Unidos
15 días usando la aplicación
22 de abril de 2016

Cool app with Helpful customer service

Easy Peasy Meals
Canadá
10 meses usando la aplicación
23 de junio de 2023

Very easy to set up the account. this makes a lot of people want to come back to your store. I highly recommend them

Shemesh customs
Estados Unidos
15 días usando la aplicación
Smile.io respondió 23 de junio de 2023

Thank you so much for your kind review 💖 Please don't hesitate to reach out if we can help with anything else!

21 de abril de 2016

My customers are going to love this!
lets make the world sparkle
www.sparkleandshine.dk

Sparkleandshinedk
Dinamarca
14 días usando la aplicación
20 de noviembre de 2021

Does not integrate well with POS and other channels like ebay. Can't merge accounts or delete them either. I have some customers that have as many as 7 different entries as customers all with accumulated points because they used a different method of payment. It works fine with the online store but then I'll get people messaging me on ebay saying they received an email about points, signed up and the points aren't there...because they now have two customer profiles in the system. One as a member and one as a guest and the guest account has the points. I thought by adding them as a customer at check out in store on my POS that the points would be awarded to them but nope I have to manually adjust their points. Like I said it works fine if using online store only but if you have multiple channels, good luck because it's a flawed system.

Duke's Card Shop
Estados Unidos
Alrededor de 1 año usando la aplicación
Smile.io respondió 22 de noviembre de 2021

Hey there! Thanks so much for taking the time to leave us your review & feedback - we really appreciate it!

Regarding the duplicate customer issue that you're experiencing - I can definitely see how that can be a pain.
Currently - Smile gets all customer data directly synced over from Shopify - so if Shopify creates duplicate customers based on payment method; we're unfortunately also going to be getting those duplicate customers in Smile. What I would recommend in your POS store would be to always start by collecting your customers' email addresses to associate to the order; instead of having the customer be added to the order based on payment method. This way - the points will always be tied to the customer's email address.
Regarding the existing duplicated customer profiles - I found a discussion on Shopify's community that might be helpful to you: https://community.shopify.com/c/shopify-discussions/merge-duplicate-customers/td-p/827533

I hope this helps! Please don't hesitate to reach out to help@smile.io if we can help with anything else 🙏 Take care!