Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.642)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de marzo de 2022

Great app, very easy to use! Customer support is great with quick response times, Joshua helped us get set up and ensure the program worked for both us and our customers and even put in a request for our email platform to be integrated! Love how we can brand it to our website, looking forward to them adding the Follow on TikTok reward option.

Cowazinga
Reino Unido
11 meses usando la aplicación
Smile.io respondió 22 de marzo de 2022

Thank you for the kind words about Joshua ✨We will be sure our team sees your feedback! 🙏

30 de junio de 2016

love it and it is a great app for my e-commerce

Glaiza Products
Estados Unidos
16 días usando la aplicación
24 de abril de 2017

it is a great app I would just make easy to find the chat :)

Inner Dragon
Canadá
11 meses usando la aplicación
24 de septiembre de 2017

intresting concept so far easy set up and use

Oh Mima
Estados Unidos
16 días usando la aplicación
21 de enero de 2022

App works great and value for money is really good. you have the most important options for rewards given. Only 1 integration for the medium price is a little downsized in my opinion. at least two would make the app much more workable. Customization options are great.
The only thing Im really missing is the integration of a widget of smile in the page building process. So you could create a landing page where the customer has all access to all information for registration, see the balance, basically everything you can do in the launcher as of now. Shopfiy 2.0 now layed the path! Would be amazing to see!
Shoutout to the support really quick and clever responses. Shoutout to Jake, what a legend!

Birkholz Perfume Manufacture
Alemania
11 meses usando la aplicación
Smile.io respondió 21 de enero de 2022

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

29 de septiembre de 2016

Pretty great app, recommended for ALL sites, doesn't matter what you sell, put it in!

Ilovegamepads
Canadá
16 días usando la aplicación
16 de enero de 2017

Pretty awesome so far! The only downside is how CRAZY expensive it is over 500 customers. Just ridiculous. Like seriously, what gives you guys the right to charge that damn much for a rewards program? Absurd. It's a cool app, but if I do get over 500 people sign up, I will either cancel the program or find another one that isn't so expensive.

Minikin Baby
Estados Unidos
11 meses usando la aplicación
Fecha de modificación: 17 de abril de 2020

Started using this when it first came out. It worked very well. But then without warning, the "free" features all became payable without prior warning.And it's not clear on the site what is under the free ways to reward. If something this drastic needs to happen for commercial reasons, there should be a way to "grandfather" existing clients or a proper communication protocol.

Updated: The team managed to resolve this glitch and reinstate what we originally signed up for. Great follow up!

Freia247
Singapur
11 meses usando la aplicación
Smile.io respondió 15 de abril de 2020

Hi there! Thank you for your review! We do 'grandfather' our existing clients' plans when changes are made - we'll send over an email to help out! 😊

16 de enero de 2024

David was very helpful and so kind!

Mrs. Bakewell's
Estados Unidos
16 días usando la aplicación
Smile.io respondió 20 de enero de 2024

Thank you for your 5 star review! 🤩

15 de junio de 2017

very good.
Points reward is a very complete system

Tolytolly1
RAE de Hong Kong (China)
16 días usando la aplicación