Smile: Loyalty Rewards Program

Great system for us on https://www.breezemobility.com.au/
Give it a try.

I believe this is the first negative review I have ever left on a Shopify app, but I would like to hope that this review will help other merchants from wasting so much time and money as we have on this program.

The sales team will promise the world before signing up, then once you're signed up, you get nothing.
We started on the enterprise plan for a number of months before realising we should have been put on the 'professional plan' from the beginning and saving $400 USD a month in wasted costs.
The sales team gave us the impression we would need to be on the enterprise plan in order to get the full features, which was not true.
We have not been impressed by the level of support at all.
There is literally no support with anything.

The sales team will bend over backwards to call and promise what you will receive after signing up. Yet once you're onboard and have any issues, either in regards to the software itself or billing related, you'll only receive canned responses with no accountability for problems on their end.

The software is ridiculously overpriced for what it is and the price does not justify the resulting revenue from the program.
You'll be better off setting up a number of customer win-back/loyalty campaigns using marketing automation software which is the direction we'll be heading.

The software has a good looking UI, but the support is non-existent, there is zero accountability for problems and the price is not justified.
I would give zero stars if possible.

First i wanna say smile is awesome its really creating magic for me, but let me tell you about my super star agent MARIA!!!!!, 5 stars ain't enough to describe your warm welcoming, knowledgeable, friendly and bubbly personality but if i was ever to get tired of Smile and I remember Maria's customer service ability I would have a SMILE on my face so How can I not wanna use SMILE? I truly appreciate you Maria from smiles.

We've just added this app to our new Shopify store and absolutely love it! Our customers do too!!

Great app and great concept! Can't wait for my customers to earn points. :)

excellent program, and we've already started to see some results rom our customers signing up, liking and following us.

Great way to reward customers and keep them coming back.

I have installed the app today and it is so easy to set up and use. Will review after it has been in use for a couple of months.

I was easily able to update my imported customer list from a previous loyalty program and I can reward my customers for in store and online purchases.

It was great ! :) I like it . I had customer now. Thanks

Awesome for rewarding your customers, and keeping them loyal