Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.649)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
20 de mayo de 2024

A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.

B.Adore MY
Malasia
3 meses usando la aplicación
Smile.io respondió 24 de mayo de 2024

Thank you for your feedback. We are glad that you can see an improvement in the app!

3 de enero de 2025

Merci pour votre aide

La Fabrique de Marie
Francia
Alrededor de 17 horas usando la aplicación
Smile.io respondió 5 de enero de 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

12 de julio de 2024

A really easy to use app, with a simple set up which looks great! Amazing support team too. Hannah was really helpful at assisting us and answered all of our questions. Really recommend!

The Inspired Stories
Reino Unido
2 días usando la aplicación
Smile.io respondió 16 de julio de 2024

Thank you for this lovely review, I really appreciate it and hope you continue to enjoy the app

- Hannah :)

11 de junio de 2024

At Smile, the customer support has been incredibly friendly and supportive while we set up and manage our loyalty and referral program.

Love Cherish
Irlanda
3 meses usando la aplicación
Smile.io respondió 12 de junio de 2024

Thank you for your lovely review! I'm looking forward to watching your loyalty program thrive :) - Hannah

5 de marzo de 2024

Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++

DIY Craft Warehouse
Estados Unidos
3 meses usando la aplicación
Smile.io respondió 8 de marzo de 2024

Thanks for the kind words! We really appreciate it 🙏

Yours in Loyalty,

✨Joana - The Smile Support Team ✨

11 de abril de 2024

Great support. Thank you Jade for your prompt and brilliant support in resolving an issue with our referral links.

SaveCo Online Ltd
Reino Unido
Más de 3 años usando la aplicación
Smile.io respondió 13 de abril de 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩

Fecha de modificación: 5 de septiembre de 2024

Their customer service is superb and the app is very good!

Revit
Singapur
7 meses usando la aplicación
Smile.io respondió 10 de julio de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

12 de mayo de 2024

The Smile.io app has been instrumental in enabling us to connect with and reward our customers across various platforms, including online and point-of-sale systems.

The administrative interface is user-friendly, and the support team is responsive, providing timely solutions primarily via email, which works well for us. We highly recommend this app to all businesses.

Mmmm! Singapore
Singapur
2 meses usando la aplicación
Smile.io respondió 15 de mayo de 2024

Thank you for your review! We are so glad we've been able to help both your online and in store customers :)

10 de junio de 2024

Amazing support rendered by the team -- shoutout to Lynn and Ezra for the consistent follow ups and resolving an issue that I was facing!

GINLEE Studio
Singapur
Más de 4 años usando la aplicación
Smile.io respondió 12 de junio de 2024

Thank you for your review. We are so glad you got some great support from Lynn and Ezra (we think they're great too!)

2 de julio de 2024

Customer service is excellent. Program is working great. My customers love this rewards program!

One Stop Apothecary Shop
Estados Unidos
Alrededor de 1 mes usando la aplicación
Smile.io respondió 6 de julio de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨