Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.665)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
20 de octubre de 2016

Can't really say much as I have just downloaded this app.

Amelie Valentina
Singapur
Alrededor de 1 mes usando la aplicación
9 de octubre de 2016

Love the marketing solution!
We would definitely recommend this app to other business owners.

Ecom Products
Estados Unidos
Alrededor de 1 mes usando la aplicación
12 de octubre de 2020

I like this app because this app helps me to keep our customers send a reference to their friends. It's simple to set up. I wish this app can design smaller in my screen.

The Lover Fashion
Vietnam
1 día usando la aplicación
Smile.io respondió 12 de octubre de 2020

Thank you so much for your 5-star review, and for sharing some feedback!
We're so happy to hear that you like the referral program and the setup process.
With regards to the icon added to your site - we'll send you over an email to help out! 💖

30 de noviembre de 2023

David has been absolute amazing, delivering a personal service to a question I had and taking time out to send a video on how to use a feature. Super quick and polite. Signed up straight away!

WazzaVerse
Reino Unido
1 día usando la aplicación
Smile.io respondió 2 de diciembre de 2023

Thank you for the kind review we really appreciate it. Please reach out if there is anything else we can help with.

Cheers

The Smile team

28 de septiembre de 2016

Very please with the App. My customers will love this

Pollinate Coffee
Estados Unidos
Alrededor de 1 mes usando la aplicación
27 de agosto de 2021

I love the app and the customer service team is awesome! I wish the paid plan is more affordable for small business like mine.

SunSkincare
Canadá
1 día usando la aplicación
Smile.io respondió 28 de agosto de 2021

Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!

Fecha de modificación: 12 de enero de 2021

tl;dr: one star less because a lot of the wording cannot be changed; other than that it's the best app for points and referrals that I know of.
We tried out a whole bunch of points and referral apps and Smile is definitively the one we liked best: it has a clean design that blends well with our shop, it's really easy to use, and customer service is quick and helpful. The processes are also much easier to comprehend for customers than with a lot of other apps.
One star less because of the many sentences and CTAs in the panel you cannot change. I asked beforehand if I could adapt all parts of the panel; this was confirmed, but it turned out that it excluded the customization of a lot of the wording :( Since we use the German version that is particularly unfortunate because some of the more prominent translations are a bit awkward. (Customer service accepted suggestions for modifications and told me they would look into it.) But also if you use the app in English, and take wording seriously as a part of your branding, that's not optimal.
I can still recommend it, it's a good app that does well what it's supposed to do.

INJU
Alemania
27 días usando la aplicación
Smile.io respondió 12 de enero de 2021

Dankeschön for the kind review 🇩🇪 We appreciate both the tl;dr and detailed feedback regarding text editing on the app! While most of the text is customizable with our paid plans, it's true that not everything can be edited. We're always looking to make improvements, so thank you as well for letting our support team know specifically what we could do better 😁

16 de agosto de 2017

Works very well! Can be seen on our store at https://jukustore.com

Thejukustore
Estados Unidos
Alrededor de 1 mes usando la aplicación
1 de octubre de 2017

It seem like a good App but the set up is not easy for a novice person

Chicmall
Estados Unidos
Alrededor de 1 mes usando la aplicación
18 de octubre de 2016

Love this! This makes it SO easy!

Kates Saddlery Feed Store Llc
Estados Unidos
Alrededor de 1 mes usando la aplicación