Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.369)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de enero de 2024

quick customer service! Lynn has been extremely helpful navigating some customizations!

Proper
Estados Unidos
Más de 3 años usando la aplicación
Smile.io respondió 21 de enero de 2024

Thanks for leaving a review! We agree that Lynn is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

18 de marzo de 2024

Thank you for the quick response and fix.

Aesthetics Rx® Skincare
Australia
Alrededor de 1 año usando la aplicación
Smile.io respondió 20 de marzo de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

25 de septiembre de 2024

Jonna is great. Solved my problem quickly. Great app Great Jonna

Matein
Estados Unidos
Casi 2 años usando la aplicación
Smile.io respondió 27 de septiembre de 2024

Thanks for taking the time to leave this lovely review! So glad Joana was quick to solve the issue. Please do not hesitate to get back to us with any questions🙂

Lynn - Smile Team✨

1 de noviembre de 2023

Really easy to use, and support is always really helpful. Just had a BFCM Prep call with Mackenzie Crary, and she was absolutely amazing - some fantastic ideas, well done!

Doll Face House of MakeUp
Reino Unido
Casi 3 años usando la aplicación
Smile.io respondió 3 de noviembre de 2023

Thanks so much for taking the time to leave this review! We agree that Mackenzie is exceptional 🤩🤩🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

Smile Team ✨

21 de febrero de 2024

The support team is really working hard and solving problems. 5 stars

DLUXCA
Estados Unidos
Más de 2 años usando la aplicación
Smile.io respondió 22 de febrero de 2024

Thank you so much for your review! So glad we were able to solve all your problems :)

-Hannah

4 de abril de 2024

Very quick response and helped immediately! Loved the dog gifs - brightened my day.

Exponent Beauty
Estados Unidos
12 días usando la aplicación
Smile.io respondió 5 de abril de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you (and sending dog gifs, too 😂)!

Lisa - Smile Team✨

16 de octubre de 2023

I must have accidentally clicked the upgrade button when signing up for my account for the first time and didn't realize it until months later. But to my relief, the prompt and courteous customer service folks reversed the payments as there had been no activity on my account until today. This left a positive impression on me, and makes me more confident that I'll intentionally upgrade once I start using Smile. Thank you!

Superstitchous
Estados Unidos
7 meses usando la aplicación
Smile.io respondió 18 de octubre de 2023

Thank you so much for your kind review. We are delighted we could help with your upgrade issue. We are always happy to look for the best outcome for our merchants.

Cheers

The Smile Team

15 de diciembre de 2023

Reached out to support for an issue and received quick and friendly service!

Sweetapolita™
Canadá
Alrededor de 8 años usando la aplicación
Smile.io respondió 17 de diciembre de 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

24 de enero de 2024

I love a good app with the customer service chat!! I was able to chat with Andreandana and recieve all the help I needed. She went above and beyond. So happy with Smile!

Gussy Up Bow Co.
Estados Unidos
Más de 3 años usando la aplicación
Smile.io respondió 27 de enero de 2024

Thank you so much for taking the time to leave this review! We really appreciate it! 🤩

18 de octubre de 2023

Very satisfied with this addition to my shop. Very friendly and super fast communication. Think along with you and are solution-oriented. Now I hope that the full app will be available in Dutch soon, so that more Dutch people will come!

Hippe Girls
Países Bajos
5 meses usando la aplicación
Smile.io respondió 19 de octubre de 2023

We are so glad you are enjoying Smile! Thanks for leaving a review, and for your kind words.

Let us know if there is anything else we can do for you :)