Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.551)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
21 de febrero de 2024

Lynn was great with her assistance. Thank you for such a great customer service!

Renzo's Vitamins
Estados Unidos
Alrededor de 5 años usando la aplicación
Smile.io respondió 23 de febrero de 2024

Thanks so much for taking the time to leave a review! We are happy Lynn could assist!

Yours in Loyalty,

✨ The Smile Support Team ✨

Fecha de modificación: 2 de octubre de 2024

Great app and amazing support service.
We recommend Smile for an amazing Loyalty experience on Shopify and we'll continue to use it.

TENOHA & | SHOP
Italia
Más de 1 año usando la aplicación
Smile.io respondió 22 de febrero de 2024

So glad Lynn and Mackenzie were able to help you! We hope you continue to enjoy using our app as much as we enjoyed chatting with you :)

10 de abril de 2024

Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!

White Cross E-Store
Canadá
3 meses usando la aplicación
Smile.io respondió 12 de abril de 2024

Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

10 de mayo de 2024

Lisa Gallagher from the Toronto Call Center was incredibly helpful and super friendly! I wish all call center reps were as amazing!!

Diane Kroe
Canadá
17 días usando la aplicación
Smile.io respondió 11 de mayo de 2024

Thank you so much for sharing, we are happy that we were able to help. We think Lisa is super awesome too! 💖

30 de enero de 2024

Starting out with Smile, everything has been smooth sailing so far. Support responds quickly and is skilled and polite in their messaging.

Apteekki 360
Finlandia
7 meses usando la aplicación
Smile.io respondió 31 de enero de 2024

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ Smile Team ✨

30 de marzo de 2024

Excellent app and customer care. They're ready to assist with anything and give you recommendations with anything you might need.

thrift.mt
Malta
4 meses usando la aplicación
Smile.io respondió 1 de abril de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

- Smile Team ✨

27 de enero de 2024

Lynn, is very knowledgeable, quick to respond and solve the problem I was having with my Smile reward program. It took her no time to provide guidance instructions that was easy to follow. I was very pleased with the help I received. Thank you!

Teresa's Fashionista LLC
Estados Unidos
8 meses usando la aplicación
Smile.io respondió 31 de enero de 2024

Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

31 de enero de 2024

Hello,

The customer service provided was awesome and she knew what i was telling her and was able to help me really quick.

ONSET
Estados Unidos
11 meses usando la aplicación
Smile.io respondió 1 de febrero de 2024

Thank you so much for your kind words and for taking the time to leave this review 💛 It was awesome chatting with you!

Lisa - Smile Team✨

27 de febrero de 2024

Amazing! Work perfectly, great support and many opportunities! Love it, thank you

SORTE store
Brasil
Más de 1 año usando la aplicación
Smile.io respondió 28 de febrero de 2024

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

The Smile Team ✨

11 de abril de 2024

Jade was so helpful to us to in setting up the app blocks in our theme editor. She stay in the chat with myself and my coworker basically all day until we ran out of questions for her. Very responsive and solved all our problems!

Jolly Pets
Estados Unidos
Alrededor de 1 mes usando la aplicación
Smile.io respondió 13 de abril de 2024

Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨