Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.649)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
30 de enero de 2024

Joana was so helpful, she quickly understood what I needed and have recorded a video to show our client exactly what to do. Great quick service :)

DRKCrafts
Reino Unido
12 meses usando la aplicación
Smile.io respondió 31 de enero de 2024

Thank you so much for your review, we really appreciate your kind words.

Cheers
Joana 🤩

11 de abril de 2024

Great service today when I was having an issue. It was resolved quickly.

Distinctively Hers
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 13 de abril de 2024

Thank you so much for sharing, we are happy that we were able to help! 💖

Fecha de modificación: 30 de octubre de 2024

Great customer service! Fast and informative!

WakeWater Beverage Co
Canadá
Más de 3 años usando la aplicación
Smile.io respondió 27 de junio de 2024

Thank you for your review! We really appreciate it :)

24 de enero de 2024

The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!

Dark Arts Coffee
Reino Unido
Más de 3 años usando la aplicación
Smile.io respondió 25 de enero de 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

19 de enero de 2024

quick customer service! Lynn has been extremely helpful navigating some customizations!

Proper
Estados Unidos
Más de 3 años usando la aplicación
Smile.io respondió 21 de enero de 2024

Thanks for leaving a review! We agree that Lynn is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

15 de febrero de 2024

Amazing service and such a short turnaround time when responding to an online chat. Well done!

Eco Diva Natural
Sudáfrica
Casi 2 años usando la aplicación
Smile.io respondió 18 de febrero de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

5 de abril de 2024

Brandon and Joana have been a really big help over the last few days with all of our questions, and we've made so much progress and improvement to our store thanks to their assistance. They have been incredibly thorough and I'd like to thank them personally for helping me understand the app and how we can make it work the most effectively within our network.

The team on the support chat as a whole have all been very helpful from the first day we installed smile. And the app itself is versatile, easy to use, customisable, and has lots of cool features! Would definitely recommend :)

Shuperb
Reino Unido
23 días usando la aplicación
Smile.io respondió 6 de abril de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2 de febrero de 2024

The onboarding has been quick and easy, with plenty of communication for Brandon and the team at Smile.io.

We are using the points for donations, rather than a discount and with the teams help we have been able to adapt the program to our needs and are happy with the results so far.

Thanks,

Hugo
Happy Dog UK
www.happydoguk.com

Happy Dog UK
Reino Unido
6 meses usando la aplicación
Smile.io respondió 3 de febrero de 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

12 de junio de 2024

Very helpful with my questions. Was provided advise for resolution of issue, with follow up.

Simply Graced Mama
Estados Unidos
4 meses usando la aplicación
Smile.io respondió 13 de junio de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

24 de enero de 2024

I love a good app with the customer service chat!! I was able to chat with Andreandana and recieve all the help I needed. She went above and beyond. So happy with Smile!

Gussy Up Bow Co.
Estados Unidos
Más de 3 años usando la aplicación
Smile.io respondió 27 de enero de 2024

Thank you so much for taking the time to leave this review! We really appreciate it! 🤩