Smile: Loyalty Rewards Program
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We are working on transitioning POS systems and have lots of questions about loyalty/reward programs. Maria at SMILE did a fantastic job explaining processes and answering our questions!
We're love Maria! Thank you so much for your lovely review and shout out 💖
Wow, can have some fun with this!
In general, this is a great loyalty program and I feel like it has definitely added value to my website. There are a few things that could improve; my customers tend to find the rewards panel confusing (I think the slider bar where they go to redeem their points really throws them off-I wish Smile would change this to make it more user-friendly!). I also did not find the start up info as helpful as I would have liked. More examples of how to set up your store and e-mails would have been awesome. That said, I will continue to use the program and recommend to others.
Thank you for your review and feedback! We're going to be reaching out to help out more here :)
The app was very easy to install and get running. I'm very impressed for a free app and will consider upgrading once I see the sort of value it brings to our company - www.printyourmind3d.ca.
Thank you for the five-star review! We're happy you're loving the free version :)
After lots of emails back and forth to find out when the full integration with Recharge would be coming into play (Smile don't have a mailing list to update clients, I just had to keep checking back), I finally spoke to Joshua who was really helpful and went through all the things I can do with Smile, and how to get set up. He was really helpful so I was really impressed and look forward to getting it all set up!
Thank you for sharing your kind feedback! Thrilled to hear that Joshua was so helpful! 🙌
If there's anything else we can help with, please feel free to reach out again 😊
It seriously one of the best apps ever
AWesome app for rewarding customers with ppoints. 4littlebread.com
Easy to set up loyalty rewards points app. Highly recommended!
This is a good rewards program, but really lacking in options unless you pay the very high monthly fee.
Thanks so much for the kind words and feedback alike! We completely understand that not all merchants are able to justify the cost of some plans. Feel free to reach out to us at help@smile.io to discuss free trials and custom pricing - we're happy to work with you on any features and/or plans you wanted to try out 🙂
Kind Regards,
Brandon - Merchant Experience Manager
Great way for us to engage with our customers!