Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.537)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
11 de octubre de 2024

They haven't responded to my messages!

Mishow
Singapur
Alrededor de 20 horas usando la aplicación
Smile.io respondió 13 de octubre de 2024

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!

8 de abril de 2024

Amazing experience!

Lisa was very patient and helpful. Our team appreciates her and her assistance.

Buttercloth
Estados Unidos
Más de 4 años usando la aplicación
Smile.io respondió 10 de abril de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

Fecha de modificación: 23 de octubre de 2024

Always very quick to answer any questions we have.

eto
Reino Unido
7 meses usando la aplicación
Smile.io respondió 10 de mayo de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Karen - Smile Team✨

19 de enero de 2024

quick customer service! Lynn has been extremely helpful navigating some customizations!

Proper
Estados Unidos
Más de 3 años usando la aplicación
Smile.io respondió 21 de enero de 2024

Thanks for leaving a review! We agree that Lynn is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2 de febrero de 2024

The onboarding has been quick and easy, with plenty of communication for Brandon and the team at Smile.io.

We are using the points for donations, rather than a discount and with the teams help we have been able to adapt the program to our needs and are happy with the results so far.

Thanks,

Hugo
Happy Dog UK
www.happydoguk.com

Happy Dog UK
Reino Unido
6 meses usando la aplicación
Smile.io respondió 3 de febrero de 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

24 de enero de 2024

The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!

Dark Arts Coffee
Reino Unido
Alrededor de 3 años usando la aplicación
Smile.io respondió 25 de enero de 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

3 de mayo de 2024

Jade was incredibly helpful in getting our program set up. One of the reasons we selected Smile for our loyalty and rewards program was the reviews about customer service. Happy to report the others were right! Looking forward to being a long-time customer.

Another Nine
Estados Unidos
1 día usando la aplicación
Smile.io respondió 10 de mayo de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Jade - Smile Team✨

27 de noviembre de 2023

Great customer service. Always super quick at getting back to us and are super timely at resolving any issues.

FAYT The Label
Australia
Más de 2 años usando la aplicación
Smile.io respondió 2 de diciembre de 2023

We really appreciate your kind words thank you for taking the time to leave us a review.

Best

The Smile team

6 de diciembre de 2023

Great app, very user-friendly, and well laid out. The customer service team is very helpful - they can answer any query and answer it promptly.

SkinShop
Irlanda
Más de 2 años usando la aplicación
Smile.io respondió 7 de diciembre de 2023

Thank you so much for your review, we really appreciate your kind words.

Cheers

David

20 de diciembre de 2023

The Smile team was great in helping us select a plan that best meets the needs of our company while still being cost effective. They were also very quick to respond when we had an issue with the Smile app and providing instructions and support to help us fix the issue. Wonderful customer support!

Nerdy Nuts
Estados Unidos
Más de 2 años usando la aplicación
Smile.io respondió 6 de enero de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with our support team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨