Smile: Loyalty & Rewards
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Best application
It helps me a lot with my sale and generate more traffic
www.dogbree.com
Amazing App, absolutely no complaints and its so easy to use. I would highly recommend it.
Joshua provided exceptional service and assistance with an e-Smile. Answered my questions super quick and was extremely helpful.
Thank you so much for the review! Sending you all the e-Smiles! 😄
Ultimately I received a resolution to my issue, however I was bounced between agents a few times. They all at least seemed looped in, so that was good. One rep disappeared for an hours, and another jumped on only when I sent a new message saying that my agent stopped responding. I’m glad everything was resolved, but it took way too much waiting around. Otherwise liking the app a lot. Thank you.
Thank you for your review and we are glad that your issue was resolved. We strive to respond as fast as possible and please know that our typical response time is within 24 hours. We are really pleased to hear that you are liking the app a lot!
We will be reaching out to you to learn more about the experience you had.
All the best - Hannah & The Smile Team :)
Customer service is nothing short of amazing. I had trouble getting the rewards icon to work properly from mobile view on my website. They worked with me for a few days to correct the issues and were very thorough in their explanations and fixed it for me. Amazing customer service and I am so happy with the app thus far!
Thank you so much for your review! We're so happy to hear that you got the help you needed from us 💖
This program is truly amazing. I did not expect so many functions, nor such a beautifully designed user flow for Loyalty points, Referrals and a system of rewards for them!
Good job! Highly recommend
Easy to use and integrates very nicely with Shopify :)
So far, Smile's provided a lot of the functionality we need to support a fairly complex loyalty program and their customer service has been great! The only point of improvement I'd call out is that their APIs and dev-facing functionality could be expanded to better support the needs of a mature business.
Thank you so much for taking the time to leave a review. We are so glad our team was able to provide the support that you needed :) We also appreciate your thoughtful feedback. These are great ideas that we will pass along to our Product Team. 💖
We love Sweet Tooth! It's a really useful platform for client retention and rewards!
Great App!!
Recommend it for any shop.