Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.551)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
15 de enero de 2024

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

La Purita
Perú
9 meses usando la aplicación
Smile.io respondió 16 de enero de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

10 de marzo de 2024

Great app, easy to set up and amazing support and customer service from Lynn when I needed assistance with anything.

The Empress & Wolf
Australia
3 meses usando la aplicación
Smile.io respondió 14 de marzo de 2024

Thank you so much for sharing, we are happy that we were able to help. We think Lynn is awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

15 de febrero de 2024

Great platform that combines everything you need to build brand loyalty (rewards/referrals). It's what we recommend to all our clients. And the customer support is even better. In particular, Jade on their support team accommodated a customized request we had and her response time was blazing fast. It's hard to find product support like that these days...so it's greatly appreciated and a big reason why we love Smile.io

Budzburn
Estados Unidos
16 días usando la aplicación
Smile.io respondió 18 de febrero de 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

16 de abril de 2024

Great friendly support, and has all the features you can expect! Special thanks to JOANA from customer service team who helped me resolve some technical issues on my theme.

The pricing is a bit steep though .. for a small business. And especially some important features are locked in for higher tiers.

Oppastore
Estados Unidos
4 días usando la aplicación
Smile.io respondió 18 de abril de 2024

Thank you for your review and feedback about our pricing - we appreciate your honesty. We are really happy to hear that Joana gave you some great service!

27 de abril de 2024

I am new to smile.io and I was just setting up the app when I had an issue I could not solve and i reached out and I got Lynn, and WOW she was professional, helpful, very very patient, amazing and kind.

The issue I had was been very stubborn but, Lynn had a heart of gold and patent in sorting it our for me. I was grateful Lynn responded quickly as earlier I contacted smile.io and I waited a long time.

I am overly pleased and very happy with the service I get from Lynn to the point I hope I can get her all the time if I do contact smile.io its just one of those things that makes me comfortable.

Lynn thank you for the best customer service so far, you went above and beyond and I must say you are one in a million:) Great Job

I am now pleased with smile.io services and I look forward to using the app.

DKS Natural Products
Reino Unido
Alrededor de 15 horas usando la aplicación
Smile.io respondió 10 de mayo de 2024

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰

Yours in Loyalty,

✨ The Smile Support Team ✨

13 de diciembre de 2023

Incredible customer service and support. Had an integration issue and Brandon sorted it out in no time!

Lashmer
Australia
Casi 2 años usando la aplicación
Smile.io respondió 14 de diciembre de 2023

Thank you for your kind words — we really appreciate it 🥰 We pride ourselves on our customer service and are delighted you got a great response!

Cheers,
- Smile Team ✨

4 de julio de 2024

Lots of thanks to Joana! Very cute support)))

KICA
Estados Unidos
Alrededor de 1 hora usando la aplicación
Smile.io respondió 6 de julio de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

9 de enero de 2024

Quick & reactive support when needed. Fitting our business expectations.

Véritable SAS
Francia
Más de 2 años usando la aplicación
Smile.io respondió 10 de enero de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

8 de mayo de 2024

Joanna helped me a lot with my account. Thanks joanna!

ModernRoots Natural Soaps & Body Care
Estados Unidos
2 meses usando la aplicación
Smile.io respondió 10 de mayo de 2024

So pleased Joana could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

1 de febrero de 2024

Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.

Trévo LLC
Estados Unidos
10 meses usando la aplicación
Smile.io respondió 3 de febrero de 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨