Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.550)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
24 de enero de 2024

Angie was excellent and her help was very clear and thorough! I hope to work with her again if I need future assistance!

Pepperberries
Estados Unidos
3 meses usando la aplicación
Smile.io respondió 25 de enero de 2024

Thanks so much for your kind words! I'm so glad I could help :)

Angie - Smile Team✨

6 de diciembre de 2023

I would recommend this app to those who want to start using the Loyalty Program. The customer service is very attentive and helpful.

More Is More
Malasia
4 meses usando la aplicación
Smile.io respondió 8 de diciembre de 2023

Thanks for the review and the stellar recommendation about our app and our service! We really do appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

22 de diciembre de 2023

We've used this app for a few years, and the customer support has always been great. I especially appreciate Ezra's help in figuring out the app integration with Shopify. He went above and beyond to help us resolve our issues.

Bad Sheep Yarn
Estados Unidos
2 meses usando la aplicación
Smile.io respondió 25 de diciembre de 2023

Thanks so much for taking the time to leave a review with such kind words about Ezra and the rest of our support team! We agree, they rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

1 de marzo de 2024

Very easy to use and quick to get started!

We were migrating from another loyalty app and had some issues with the switch. We reached out to support and they solved the problem right away. Highly recommend!

Football Central
Nueva Zelanda
24 días usando la aplicación
Smile.io respondió 5 de marzo de 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

14 de febrero de 2024

Great customer service, super user friendly!

The Citizen and Co.
Estados Unidos
Alrededor de 2 años usando la aplicación
Smile.io respondió 22 de febrero de 2024

Thank you for your kind review! We are so glad you found our customer service to be great and that the app is easy to use :)

We look forward to supporting your business!

-The Smile Team

Fecha de modificación: 29 de mayo de 2024

So far, so good. We transitioned from another (much pricier) loyalty program app. The CS team is very responsive, transparent, and friendly. I like the easy to navigate user interface / dashboard. Setup was super easy.

Pink Moon
Estados Unidos
6 meses usando la aplicación
Smile.io respondió 6 de enero de 2024

Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)

29 de febrero de 2024

Quick Support from Lynn ! Awesome app!

LLBA CA
Canadá
Alrededor de 6 años usando la aplicación
Smile.io respondió 1 de marzo de 2024

Thank you for the 5-star rating and kind words! We appreciate it 💛

-The Smile.io Team

15 de enero de 2024

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 17 de enero de 2024

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team

6 de diciembre de 2023

Brandon was quick to reply and solved my problem 100 percent. He is outstanding with regard to customer service.

The Avenue Stained Glass
Estados Unidos
Más de 7 años usando la aplicación
Smile.io respondió 7 de diciembre de 2023

Thank you for your kind words we really appreciate it. We pride ourselves on our customer service and are delighted you got a great response.

Cheers

The Smile Team

18 de mayo de 2024

very fast response

Crystals Wholesale USA
RAE de Hong Kong (China)
Más de 2 años usando la aplicación
Smile.io respondió 21 de mayo de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨