Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.540)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 10 de diciembre de 2015

I have given the app 4 stars, mainly due to the CEO taking the time to help me, but have had to deduct 1 star due to feeling the pricing model needs some work between the tiers.

As a small business, the jump from $59 to $199 just so I can have the rewards link in my navigation bar left me confused due to large monetary increase for a minor adjustment. Even though I am signed up to the $59 a month tier, to have the app look the way I would like wasn't available to me despite already paying a decent monthly fee.

I would also recommend you think carefully in regards to your customer volume as the lower tier only allows 2000 users in the loyalty program. An example of this is, if you did 50 orders a week, in 40 weeks you would have no choice but to upgrade to the more expensive tier which would set you back around an extra $1600 a year, on top of the $720 for the lower tier fees.

The idea behind the loyalty program is pretty straight forward and may in-fact give you a good return and build loyalty from customers, but thought must go into the overheads of producing such a service and your margins.

Numbxtreme
Reino Unido
24 días usando la aplicación
27 de septiembre de 2016

Incredibly easy to set up and a beautiful interface. Very excited to start using this app!

Revelationdrumsstore
Estados Unidos
1 día usando la aplicación
19 de septiembre de 2023

Easy to use, excellent customer service.

Industrial Athletic
Nueva Zelanda
1 día usando la aplicación
Smile.io respondió 21 de septiembre de 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

1 de septiembre de 2016

Sweet Tooth is great, very easy to setup and configure!

Pharaohs Market
Estados Unidos
24 días usando la aplicación
28 de julio de 2017

a very helpful app . points for sales, referrals, and a VIP program.

Southernimport
Estados Unidos
1 día usando la aplicación
25 de marzo de 2022

Had amazing help today from Shopify getting this app set up! Thank you Nicole!!! I’m not very techy but you made it really easy for me!!!!!

Out on a limb WA
Estados Unidos
1 día usando la aplicación
Smile.io respondió 26 de marzo de 2022

Thank you for your review,😍 I'm so happy Nicole was able to help you! 🙌 Best of luck with your program! 🤩

9 de marzo de 2017

Excellent but a little expensive for upgrade plan
Thank yo so much I really Love your app
www.orchideshop.com

Orchid Gallery
Australia
1 día usando la aplicación
13 de julio de 2016

Easy to use and enhance my website popularity :)

Tastyfash
Reino Unido
1 día usando la aplicación
29 de septiembre de 2018

We are still reviewing how this app delivers value for our business. I will upgrade to five stars after we gain some traction. So far we are happy and the team set us up over a video conference call.

MyKidsNuk
Estados Unidos
24 días usando la aplicación
18 de julio de 2016

So far so good. Only just launched our first shopify site. Glad that Sweet Tooth have an easy to use app for loyalty - adds an easy to use toolset for getting more traffic / sales.

Bigbottle Nz
Nueva Zelanda
23 días usando la aplicación