Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.710)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
6 de diciembre de 2024

I'm new to the app but it has been good so far.

Shelby was extremely helpful today and gave me a solution to my problem almost immediately. Great job by her today.

Rowster Coffee
Estados Unidos
Alrededor de 4 años usando la aplicación
Smile.io respondió 8 de diciembre de 2024

Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)

16 de enero de 2025

Cole did a great job tuning up our Smile account and taking our program to the next level. It's working well for us with Recharge and Shopify.

Jiminy's
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 17 de enero de 2025

Thank you so much for the 5-star review! 🌟 Your kind words mean the world to us, and we’re thrilled to know you had a great experience.

Smile Team✨

12 de diciembre de 2024

Joana has been very helpful with my questions, would recommend to anyone interested in improving your retantion rate.

chiclara
Estados Unidos
Alrededor de 1 año usando la aplicación
Smile.io respondió 14 de diciembre de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩

7 de noviembre de 2024

The app is easy to navigate, you can tailor it to best suit your website, but some portion you won't be able to which is fine with me. But with their customer service is quick and helpful. Shelby has help me navigate and find out why my customer wasn't getting her point and I was able to adjust it and explain to my customer the reason why. I would recommend for others who want to start on loyalty program on their website.

Mystic Perfume
Estados Unidos
Más de 2 años usando la aplicación
8 de enero de 2025

the support we have received from Jade has been incredible!

DR.VEGAN
Reino Unido
Más de 3 años usando la aplicación
Smile.io respondió 9 de enero de 2025

Thank you for taking the time to leave this review! We think Jade is pretty incredible too 🤩

22 de noviembre de 2024

We've been using Smile for years and has worked flawlessly for our customers. Definitely recommend.

Liber & Co.
Estados Unidos
Más de 3 años usando la aplicación
Smile.io respondió 24 de noviembre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

27 de noviembre de 2024

Lynn and the Smile.io's support team has exceeded our expectations during our loyalty program migration. They were responsive, knowledgeable, and provided clear solutions to our questions and challenges. We especially appreciate their patience and willingness to go the extra mile to ensure a successful data transfer by reinstalling the app; in which resolved the concern.

These options all provide positive feedback while highlighting the value of the support received. You can choose the option that best reflects your specific experience and desired level of detail. Blessings!

Herbs of the Earth
Filipinas
Alrededor de 1 mes usando la aplicación
Smile.io respondió 28 de noviembre de 2024

We are so glad to hear your experience has been smooth - that's what we aim for! We also think Lynn is pretty great :)))

22 de noviembre de 2024

Excellent customer service. Really clear communication and resolved my issue quickly.

True Grace
Reino Unido
Más de 3 años usando la aplicación
Smile.io respondió 24 de noviembre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

8 de enero de 2025

Great app for having an intuitive and efficient loyalty and referral program. I’ve been using it for years. The customer service is very responsive. However, the price is very high, in my opinion, and I’m frustrated that I can’t access all the features (notably the one to redeem points at checkout) in French. For now, it’s only available in English…

Novoma
Francia
Más de 1 año usando la aplicación
Smile.io respondió 10 de enero de 2025

Thank you for your review and feedback, we really appreciate it. One of the team has reached out and this will be looked into further by our internal team.

20 de enero de 2025

We had a few questions about how the app works, during setup and support was great about getting back to us with informational answers. We're just getting started but excited about the possible ways to configure our particular loyalty program because smile.io makes it possible with all of its detailed options.

Fabric Depot
Estados Unidos
6 días usando la aplicación
Smile.io respondió 22 de enero de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨