Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.538)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
18 de marzo de 2024

I use to love this app in my store but it recently stopped working and I can’t figure out why.

MI Sew Cute Creations
Estados Unidos
Alrededor de 4 años usando la aplicación
Smile.io respondió 20 de marzo de 2024

Thank you for your review. I'm sorry you are having technical difficulties. I have reached out via email to get them resolved for you.

Best regards

David

Senior Merchant Success Manager

15 de enero de 2024

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

La Purita
Perú
9 meses usando la aplicación
Smile.io respondió 16 de enero de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

15 de febrero de 2024

Great platform that combines everything you need to build brand loyalty (rewards/referrals). It's what we recommend to all our clients. And the customer support is even better. In particular, Jade on their support team accommodated a customized request we had and her response time was blazing fast. It's hard to find product support like that these days...so it's greatly appreciated and a big reason why we love Smile.io

Budzburn
Estados Unidos
16 días usando la aplicación
Smile.io respondió 18 de febrero de 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

8 de mayo de 2024

Joanna helped me a lot with my account. Thanks joanna!

ModernRoots Natural Soaps & Body Care
Estados Unidos
2 meses usando la aplicación
Smile.io respondió 10 de mayo de 2024

So pleased Joana could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

13 de diciembre de 2023

Incredible customer service and support. Had an integration issue and Brandon sorted it out in no time!

Lashmer
Australia
Casi 2 años usando la aplicación
Smile.io respondió 14 de diciembre de 2023

Thank you for your kind words — we really appreciate it 🥰 We pride ourselves on our customer service and are delighted you got a great response!

Cheers,
- Smile Team ✨

18 de mayo de 2024

very fast response

Crystals Wholesale USA
RAE de Hong Kong (China)
Más de 2 años usando la aplicación
Smile.io respondió 21 de mayo de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

9 de enero de 2024

Quick & reactive support when needed. Fitting our business expectations.

Véritable SAS
Francia
Más de 2 años usando la aplicación
Smile.io respondió 10 de enero de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Fecha de modificación: 10 de junio de 2024

Andrea and the whole Smile team have all been amazing!

greenergrassdesign
Estados Unidos
22 días usando la aplicación
Smile.io respondió 31 de mayo de 2024

So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

1 de febrero de 2024

Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.

Trévo LLC
Estados Unidos
10 meses usando la aplicación
Smile.io respondió 3 de febrero de 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

24 de enero de 2024

Angie was excellent and her help was very clear and thorough! I hope to work with her again if I need future assistance!

Pepperberries
Estados Unidos
3 meses usando la aplicación
Smile.io respondió 25 de enero de 2024

Thanks so much for your kind words! I'm so glad I could help :)

Angie - Smile Team✨