Smile: Loyalty Rewards Program
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The help center responds quickly to my questions and explains well.
Easy to setup and get started, look forward to rewarding our customers
I would like to use this app but I would like to know if I can change de lenguage to spanish and if the rewards points can be change for mexican pesos, thanks!
Hey there! Currently our app is not fully translatable. You can absolutely change the currency to Mexican Pesos though! I'll send you over an email to help out! 😄
Just installed Smile.io which was easy, instructions were easy to follow.
Now to see if loyalty actually is a thing ;)
Thank you so much for taking the time to leave us a review! I just took a look and your program looks great! Your customers are already collecting Flamingo Feathers®, great news loyalty does exist! 😉 💸 Good luck with your program, and if you ever need anything Live Chat is just a click away! 🤓
Cheers,
Joshua - Smile Team 🧙♂️
Easy to set up! Easy to use. Wish there were a couple levels of number of attendees in between free and $59/mo program, but overall happy with the ease of use!
www.paisleygracedesigns.com
what is this ???? do you guys do testing of the product before releasing it ....contact me i will give you detail
Hey there! Thank you for your review. So sorry about whatever you experienced! I've sent you an email to learn more.
App gets installed and then refreshes constantly and never works. Tried reaching out to customer service and they said they couldn't see my site as installed even after sending a screenshot. The app is not functional or user friendly.
We're so sorry to hear that you're having a less-than-ideal experience with your program launch! I believe our support team was able to resolve this quickly, regardless, I've reached out via that chat thread to ensure that things are operating as expected. Looking forward to hearing from you over there :)
Yours in loyalty,
Brandon - Manager, Live Chat
So far so good. Super simple to set up and looks nice on our page. We haven't launched yet but I can tell this is going to be a winner with our customers.
It was quite easy to implement this app and to import the existing customers. However, the followup to additional questions regarding how customers were coded as guests, as well as additional questions were not answered. One question was answered partially after more prompting and the remaining questions remain unanswered. I left messages both via email and via the messaging app. Their telephone number on site does not work.
Hey there! Thank you so much for your review and feedback! We've sent over an email to help out here! :)
This app has been very helpful. Easy to use and newbie friendly. Would recommend to anyone needing help setting up a loyalty rewards progre.
Thanks so much for your lovely review and recommendation! Please don't hesitate to reach out to support if we can help with anything 💖