Smile: Loyalty Rewards Program
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Doesn't work for customers without an email .... so this is useless for a POS where most of my customers don't have an email registered.
And poor support ... says "Hi", then no answers after more than 30min. Could at least say that it is not possible to import points for client without an email instead of wasting my time.
Thank you so much for letting us know about the experience you had! This is FAR from our standard level of service that our merchants have come to expect from us, and we will be taking steps internally to ensure this sort of interaction remains an isolated incident. We aim to be as transparent as possible, and we're truly sorry that our live chat team's response about CSV import capabilities didn't address your concern directly 😞
I will be reaching out very soon to address this with you personally. Looking forward to connecting with you to re-establish the service-level we take pride in offering our merchants!
Brandon - Merchant Experience Manager
The fact that a small business can have a rewards program like the big dogs and even the ability to customize to our liking, is simply incredible! Thank you Smile.io for putting a smile on my face
Thank you so much for taking the time to leave us this review and for sharing your experience 😍
Pretty easy install, I wish it was the first pop up though and not a small tab at the bottom where the guest needs to click on it to see the option.
Sweet tooth is an amazing app which is easy to setup and use. I can't wait to see the results it will deliver!
Nice and easy to set up, fingers crossed when I launch it, it works for me, hopefully it will encourage my customers to spend more and to refer their friends too
Thank you for the review and for five stars! We're so glad to hear it's working well for you. 😊
This is so easy to use! I set this up quickly for my small business. I highly recommend. Give it a try!
Thank you so much for taking the time to leave this excellent review! Please let us know what we can do for you in the future. 🙌
Incredibly helpful in getting our second business set up with the system and also saved us money on our existing business by shifting us to a more suitable plan.
Couldn't have gotten any better customer service from Hannah.
Thanks Guys.
Thank you for your kind review! It was an absolute pleasure chatting with you and we are looking forward to watching both of your stores thrive! - Hannah & The Smile Team :)
Super easy to set up. Can't wait for my customers to start building their points!
Great App. Nice and easy to understand
Wich kind of app dont allow you to change the languaje?? So bad, a waste of time if you want to open a store in any other languaje without paying 50 per month.
Thanks for the feedback! We'll be in touch to chat more!