Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reseñas (6.543)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
21 de febrero de 2024

Great customer service, alway go above and beyond! If there is ever anything that I'm struggling with they are there to help. Great app!

Solace Jewellery Ltd®
Reino Unido
Alrededor de 1 año usando la aplicación
Smile.io respondió 23 de febrero de 2024

Thanks so much for taking the time to leave a review! <3 We are happy to hear that our support could help!

Yours in Loyalty,

✨ The Smile Support Team ✨

30 de noviembre de 2023

Great app. Fairly easy to use and once setup, relatively seamless.

Palanquin Madrid
España
Más de 4 años usando la aplicación
Smile.io respondió 2 de diciembre de 2023

Thanks for taking the time to leave a review it is very much appreciated

Cheers

The Smile Team

4 de diciembre de 2023

Great customer service, really helpful for answering my questions. Will be happy to see they improve the reward functionalities.

Rose Gentle
China
7 meses usando la aplicación
Smile.io respondió 6 de diciembre de 2023

Thanks so much for taking time out of your day to leave us a review! We really do appreciate it and are happy to hear that our support team was able to answer your questions 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

22 de febrero de 2024

Super helpful customer service team.
App could do with better built-in analytics.

Manuka South
Nueva Zelanda
Más de 3 años usando la aplicación
Smile.io respondió 28 de febrero de 2024

Thank you for your review, we are so glad that our customer service team was able to help you! One of our team members has reached out to find out more about your analytics needs - we appreciate your feedback here :)

8 de febrero de 2024

Lynn was so patient and persistent with getting us the help we needed!

Blue Layne Boutique
Estados Unidos
Más de 4 años usando la aplicación
Smile.io respondió 10 de febrero de 2024

WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.

Cheers

The Smile team 🤩

25 de enero de 2024

When I had a question the support was very good. I got an answer very quickly and the issue was easily resolved.

Snoot Style
Australia
5 meses usando la aplicación
Smile.io respondió 27 de enero de 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

16 de enero de 2024

Smile is simply the best Loyalty solution out there for Shopify. Great support

CopalaByBenRose
Estados Unidos
5 meses usando la aplicación
Smile.io respondió 17 de enero de 2024

Thanks for the kind words about our app and our support team! They mean so very much :)

Yours in Loyalty,

The Smile Support Team

21 de marzo de 2024

First time using it, very satisfied! The customer service response is also very fast!

3avape
China
4 meses usando la aplicación
Smile.io respondió 22 de marzo de 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

Fecha de modificación: 1 de febrero de 2024

Quick answer, made me laugh with gifs LOL thanks byeeee

The Sassy Olive
Estados Unidos
Casi 5 años usando la aplicación
Smile.io respondió 19 de diciembre de 2023

Thanks so much for taking the time to leave a review! So glad to hear that our support team was able to provide you with such great customer service. They absolutely rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

15 de febrero de 2024

Good program, altough a little bit expensive. Let's see if it's wort it. Lisa from the Customer Servic was of great help.

Brothers in Arms
Alemania
Alrededor de 3 años usando la aplicación
Smile.io respondió 18 de febrero de 2024

Thank you for your review! 🙏 We have reached out via email to see if there is anything we can improve on.