Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.652)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
4 de junio de 2024

Great support ! Thank you !

Château de Berne
Francia
Casi 2 años usando la aplicación
Smile.io respondió 5 de junio de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

20 de septiembre de 2024

Malísimo. Su servicio sí da puntos, pero la gente no puede usarlos. Y al abrir el caso con soporte, más de 24 horas y nadie es capaz de responder el chat. Más de 3 días y nadie responde por correo.

DermaOnline by Provederma
México
5 meses usando la aplicación
Smile.io respondió 22 de septiembre de 2024

Thank you for taking the time to share with us your concerns. I have sent you a follow up email directly to understand exactly what you want to do and explore other possible solutions.

15 de marzo de 2024

I don't have a lot of experience with the app yet so I am hesitant to rate it. But my experience reaching out to customer service to get help with early set up of the app was excellent and I would definitely recommend the app based on that alone - it can be so hard to get prompt and helpful customer service from a real human!

Barr Hill
Estados Unidos
Alrededor de 2 meses usando la aplicación
18 de abril de 2024

Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!

Mephisto Genetics
Estados Unidos
5 meses usando la aplicación
Smile.io respondió 21 de abril de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

29 de marzo de 2024

Super helpful and fast support

Bamboa
RAE de Hong Kong (China)
Más de 3 años usando la aplicación
Smile.io respondió 1 de abril de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

6 de marzo de 2024

The app works well and the support team is very helpful and accommodating!

Emme Diane
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 8 de marzo de 2024

Thank you for your kind review!

5 de marzo de 2024

Great product and support. very easy to use.. come sign up at MyRubyLips.com

My Ruby Lips
Estados Unidos
7 meses usando la aplicación
Smile.io respondió 8 de marzo de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

27 de mayo de 2024

I had a question on and did not expect an answer same day since I'm on the free plan and haven't launched my store, but Lynn was quick to respond and throughly answered my question. I'm already impressed!

bogl® supportive skincare
Estados Unidos
5 días usando la aplicación
Smile.io respondió 29 de mayo de 2024

So glad that Lynn was quick and able to help you! We look forward to watching your program thrive :)

3 de abril de 2024

Great support as always, thanks Andreandana!

Quan Shui Wet Market
Singapur
Más de 3 años usando la aplicación
Smile.io respondió 4 de abril de 2024

Thanks for the kind words, we'll make sure Andreandana sees them!

Take care!

Yours in Loyalty,

✨ The Smile Support Team ✨

3 de mayo de 2024

Jade was incredibly helpful in getting our program set up. One of the reasons we selected Smile for our loyalty and rewards program was the reviews about customer service. Happy to report the others were right! Looking forward to being a long-time customer.

Another Nine
Estados Unidos
1 día usando la aplicación
Smile.io respondió 10 de mayo de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Jade - Smile Team✨