Smile: Loyalty & Rewards
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Great app, with a user-friendly interface and they have amazing customer service!
Thank you so much for taking the time to leave this lovely review 🤩 It was a pleasure assisting you!
Lisa - Smile Team ✨
After transitioning our store to Shopify, we needed to replace our rewards program. From the very beginning, I knew we chose the right company. David answered all our questions and helped simplify the process. More importantly, our customer retention is at an all time high. Thank you David!
Thanks for leaving a review! We agree that David is indeed excellent 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Jade was incredibly helpful in getting me on the right track when I had some questions. The guidance and support made a world of difference. I'm grateful for Jade's assistance and expertise. Thank youuuuuuu
Thanks so much for taking the time to leave this review! We are so glad that you had a great experience with Jade! Please don't hesitate to let us know if there is anything else we can help you with 😊
✨ The Smile Team
Great app and customer service is fast and accurate!
Thank you so much for your review! We are so glad that our customer service was quick to respond to your questions - enjoy using the app :)
Excellent company to deal with, they are so prompt at replying to any queries. I had recent dealings with Hannah and she went above and beyond to assist our query. Definitely would recommend.
Thanks for leaving a review! We agree that Hannah always goes the extra mile 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Efficient and helpful service from Smile team on inquiries had!
We are so grateful to have you as a merchant and really appreciate your kind review.
Please reach out if we can help with anything else.
Cheers
The Smile Team
David was so helpful and gave great recommendations to make my website and rewards program even better!
Thank you so much for your kind review we are delighted David could help you! 💛
Best regards
The Smile Team
Integrates with everything and works fantastic.
Thanks for leaving a review! We are glad that you find Smile fantastic :)
Let us know if there is anything we can do for you!
Mackenzie Crary is amazing, she was able to resolve our issue in a few minutes. Thank you so much for your support.
We think Mackenzie is amazing as well! Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
I've been a paid customer for several months, and I am facing a bug where a customer keeps referring themselves and generating discount coupons. The backend shows that their coupon was blocked but in reality it isn't. I brought the issue to the support team and they simply replied "you can block the customer" and they didn't provide me with any answer in regard to why it was happening in the first place. No accountability in the loss of revenue that we faced. Unsubscribing and uninstalling this app right away.