Calificación general
4,9
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 21 de mayo de 2024

Quick to respond to issues and Ezra was able to resolve it in such a short time.

Oobi
Australia
Casi 4 años usando la aplicación
Smile.io respondió 12 de abril de 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

22 de febrero de 2024

Been using Smile for almost 4 years with no hiccups, it's a nice and easy app to use. We ran into some issues as well and had the pleasure of speaking with Hannah who went above and beyond to fix and resolve the issues which has ensured that we continue to use the app for our store! Great app and great people to work with.

RarePlayingCards.com
Canadá
Alrededor de 1 año usando la aplicación
Smile.io respondió 23 de febrero de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words. We are happy Hannah was able to help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

19 de mayo de 2024

The Support officer-Andrea was fast and responded well to my queries. Liked the efficiency! Thanks!

ONE.SHOP | The Official Online Shop of ONE Championship
Singapur
Alrededor de 4 años usando la aplicación
Smile.io respondió 21 de mayo de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Fecha de modificación: 17 de abril de 2024

Easy to use and works as intended.
Support team is helpful and will try to solve the problems you have with the app until it is no longer a problem. They'll also help you understand anything you have questions about the app. Highly recommended!

Sutra Silk
Malasia
Alrededor de 1 mes usando la aplicación
Smile.io respondió 13 de abril de 2024

Thank you so much for the 5-star rating 💖

28 de febrero de 2024

My customers absolutely love my new reward program, and of course this increases loyalty. Jade, sales rep, has been such a gem, helping me upgrade my plan and supporting me in the best ways! So nice to actually communicate with a human that is so helpful. Great job Smile- you make me SMILE!

DigestiveWarrior
Estados Unidos
4 meses usando la aplicación
Smile.io respondió 29 de febrero de 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

27 de febrero de 2024

Great app all around - mature but modern. So easy to configure and integrate, full of well-thought-out features. Excellent support too! I've used it on many client stores over the years.

Cara & Co Craft Supply
Canadá
7 meses usando la aplicación
Smile.io respondió 28 de febrero de 2024

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ The Smile Support Team ✨

19 de febrero de 2024

great customer service. solved my issue immediately and followed up by email to make sure I don't have any other issues.

Women Suits
Estados Unidos
Alrededor de 3 años usando la aplicación
Smile.io respondió 22 de febrero de 2024

Thank you so much for your review! We are glad you found our customer service great and that your issues were resolved quickly.

Hannah & The Smile Team

19 de febrero de 2024

Best rewards app ever and the support team is quick and super helpful
! Thank you Lynn for helping me out so quickly and got my problem solved.

Bella Gina Boutique
Estados Unidos
Casi 5 años usando la aplicación
Smile.io respondió 22 de febrero de 2024

Thank you for your review - we are happy to hear Lynn was super helpful to you! Enjoy the app :)

- The Smile Team

19 de marzo de 2024

Setting up a loyalty program has been a big project for us to tackle for a long time. We did extensive research on the best loyalty programs for Shopify. We compared the super high offers of certain app developers and found we would pay so much each month without a complete program. We tried other loyalty apps from some lower-entry apps and had to deal with bugs, lag time, and errors.

After suffering these disappointments, we reluctantly tried Smile.io and quickly regretted not starting sooner. Smile is a breath of fresh air!

It took us over two weeks with other apps to attempt a complete setup, but NOT WITH SMILE.

When I reached out to Smile.io's team for advice on setting up our program, Brandon was a lifesaver. He swiftly took over my ticket, understood my requirements, and provided the proper guidance. His professionalism, empathy, and urgency were commendable. We had our loyalty program set up in less than 24 hours. Brandon is a true genius!

If you want to launch your program quickly and start re-engaging your customers, SMILE is the app you need. If you desire an on-brand loyalty program and want to save time and money, SMILE is the way to go.

P.S.
The results were immediate. Installing Smile.io saved our sales numbers that weekend. Customers were quick to engage, redeem, and order. If you're still reading this, you're missing out. Install the app now and start boosting your retention revenue.

NOTIQ
Estados Unidos
6 días usando la aplicación
Smile.io respondió 21 de marzo de 2024

Thanks for taking the time to rate us 5 stars! So glad Brandon could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

Fecha de modificación: 27 de febrero de 2024

INSTANT ROI.
This app is a MUST have and since we've implemented it, nearly everyone in our country has followed suit.
Great service - fast response, NOT ai bots, REAL PEOPLE!
In doubt? Many users WILL use the referral/cashback.
For reference, about 10% of our users use referral, and 30-40% use the cashback.
An easy implementation with a clear benefit for biz owners.

BestPerfume.Store
Singapur
Alrededor de 1 año usando la aplicación
Smile.io respondió 23 de febrero de 2024

Thanks so much for taking the time to leave us such a lovely review! <3 We are happy that Smile has been able to make an impact on your store and that our support has been able to assist :)

Yours in Loyalty,

✨ The Smile Support Team ✨