Smile: Loyalty & Rewards
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This app is great! What's even better though is their customer service. I would like to thank Maggie for all her help, rest assure she will find a solution for you. They say that they respond within a day, Maggie responded within 10 minutes...
Keep up the great work
Effective when utilized effectively, excellent support.
Thank you so much for your kind words we really appreciate it.
We've reached out via email to see how we can improve our service
Best regards
The Smile Team
Super helpful customer service team.
App could do with better built-in analytics.
Thank you for your review, we are so glad that our customer service team was able to help you! One of our team members has reached out to find out more about your analytics needs - we appreciate your feedback here :)
Love the app, and so do our customers! Also kudos to their team for being so great to work with. Im always worried working with apps that I won't get customized support, but these guys are responsive and fast! I'm looking at you David! Thanks for the help!
Thank you so much for your review we really appreciate your kind words.
Please reach out if there is anything else we can help you with
Cheers
The Smile Team
We just launched our Smile rewards program and so far the experience has been outstanding. The service and support we received from Fiona, our launch coordinator, was nothing short of excellent in all regards. I can't say enough good things about her and our experience with Smile.
Smile is the best customer rewards platform. They integrate with most applications and have the best support.
Thanks so much for taking the time to leave a review! We are so glad that you are enjoying Smile. Don't hesitate to reach out if there is anything we can help you with :)
We originally created our own rewards program. But, using Sweet Tooth is so much easier and is actually a little fun too. We are able to track its success and make tweaks as needed. It has worked great for us.
This app works well and has superior support. They answer quickly and are willing to work with you to address any issues you have so that the app works for your particular situation. They have been able to add features a la carte for us which is super helpful for a small business. Highly recommended. Lynn was very helpful in particular.
Thank you for your wonderful and kind review! Supporting small business is what we do best, thrilled to hear that we could help! 🙌
Great app, and good customer service. Our customers love the reward system and smile makes it easy. I was disappointed that they don't have a free plan anymore and find the app still pricey but Smile is good at what they do and it does provide a good value for our customers. The Smile team was helpful too with our concerns! Thank you :)
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
This is very tough to review because I give the free version 5 stars. What an amazing program! Very well done and so cool but the jump to the next level after free is insane. From FREE to $60/month .... $200/month ... $400/month!!!???
I was expecting you can have the free version and after that you could perhaps just pay $60 to unlock the next level, but $60 a month!? I think the company would actual generate more profit selling 1 time upgrades over monthly plans. I just couldn't imagine spending $400 a month on this. A retailer must now sell an additional $1,000 in revenue per month just to break even on this plan and then more to turn a profit. I can't even use my own logo with the free version and I couldn't imagine spending $60/month. Great idea but for at least $720 a year just so I can have my own logo displayed I don't see the value in that.