Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.640)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
20 de enero de 2025

We had a few questions about how the app works, during setup and support was great about getting back to us with informational answers. We're just getting started but excited about the possible ways to configure our particular loyalty program because smile.io makes it possible with all of its detailed options.

Fabric Depot
Estados Unidos
6 días usando la aplicación
Smile.io respondió 22 de enero de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

4 de febrero de 2025

So far so good, we installed it yesterday morning, by yesterday afternoon we were very comfortable with it. The app is easy enough to use and feels like Shopify which is handy and we can change it enough to feel like it's part of our site.

I had a question about whether I can assign points to previous customers, so if I had someone who had placed four orders in the past can I reward them by ...

The Chiswick Gift Company
Reino Unido
3 días usando la aplicación
Smile.io respondió 6 de febrero de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

8 de enero de 2025

Great app for having an intuitive and efficient loyalty and referral program. I’ve been using it for years. The customer service is very responsive. However, the price is very high, in my opinion, and I’m frustrated that I can’t access all the features (notably the one to redeem points at checkout) in French. For now, it’s only available in English…

Novoma
Francia
Más de 1 año usando la aplicación
Smile.io respondió 10 de enero de 2025

Thank you for your review and feedback, we really appreciate it. One of the team has reached out and this will be looked into further by our internal team.

13 de enero de 2025

Andreandana has been great with all my questions and makes me very happy with Smile!!!

Years Of Play
Estados Unidos
10 meses usando la aplicación
Smile.io respondió 15 de enero de 2025

We are so happy to hear Andreandana was able to assist you! We think she's pretty great too :)

22 de noviembre de 2024

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Shelby has been of a great help and we are sure that we will stick with them for long time. Thanks!

BARNER
España
8 meses usando la aplicación
Smile.io respondió 23 de noviembre de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

Fecha de modificación: 18 de diciembre de 2024

Had an issue that took a few days to fix but customer service was very helpful and eventually fixed the issue. Will definitely recommend them every time.

Sugar Chic Boutique
Estados Unidos
Alrededor de 1 año usando la aplicación
Smile.io respondió 29 de noviembre de 2024

Thank you for your review, we appreciate your words. This has been internally escalated and we are hoping for a fix soon!

23 de enero de 2025

In a market full of loyalty and rewards programs, Smile.io stands out not just for their technology, but for their unwavering commitment to their customers. Highly recommended!

Sipology.ca
Canadá
8 meses usando la aplicación
Smile.io respondió 25 de enero de 2025

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

27 de noviembre de 2024

Online support is great, still getting head around the app and how to make it worth our customers while as well as creating ease of use for staff.

BAZAAR BOUTIQUE
Nueva Zelanda
Más de 5 años usando la aplicación
Smile.io respondió 29 de noviembre de 2024

Thank you for your review, please reach out to our support team if you have any questions, to make sure you're getting the most value out of Smile!

10 de diciembre de 2024

I love Smile.io, it has all features I need. Besides, its support team is awesome. I have particularly received great and swift help from Shelby and Lisa. I don't see a better app in this category than Smile.io!

Sortiraparis
Francia
11 meses usando la aplicación
Smile.io respondió 12 de diciembre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

6 de enero de 2025

Jade was great help in assisting me. Very good service and am very happy with the app

NatureChest
Estados Unidos
Alrededor de 2 años usando la aplicación
Smile.io respondió 8 de enero de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨