Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.654)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
21 de marzo de 2021

The app itself looks like it could be great, BUT only using it on the trial it's almost impossible to see the benefits because of the limited functions. With the monthly subscriptions quite high for a small business, it doesn't seem worth the risk of subscribing.

TheArtistsQuarter
Reino Unido
5 meses usando la aplicación
Smile.io respondió 22 de marzo de 2021

Thanks for taking the time to write this review. While our Free Plan lets you run a points and referral program, it does have its limitations. We've just sent you a message ...

15 de octubre de 2022

very good easy install app, but the problem is that it cost so SO much , you need to spend $200 for one of the app while free or $50 package is useless, i used it for 3 months, and can tell you that even $50 package is not effective. so you need to consider for a package for $200 only, so i will look for alternatives now. because it will never generate so much to cover $200 product cost. maybe ...

F.O.X Nails USA
Estados Unidos
5 meses usando la aplicación
Smile.io respondió 16 de octubre de 2022

Hi, Nicole from Smile here,

Thanks so much for taking the time to leave us feedback on our pricing. We are always looking for ways to improve our pricing to ensure that it ...

5 de diciembre de 2020

I have only had the app for a little while now but so far so good! I would recommend this to other people. The only downside I see so far is to create a tiered system you need to be a pro member which is $5-600 a month which I think is a bit much. I feel you should have a smaller tier system for a the lower price plans and then allow option when you go onto pro they give you a bit more.

Alaralia
Reino Unido
4 meses usando la aplicación
Smile.io respondió 6 de diciembre de 2020

We are so happy to hear that you would recommend this to other people! Thank you for taking the time to share your feedback about our VIP feature and our Pro plan. Our VIP ...

25 de marzo de 2016

It's ok so far. Missing the % option instead of the $ one.

4vandals
Letonia
4 meses usando la aplicación
19 de mayo de 2019

the app is ok. its just for some reason it only allows you to sign up sometimes. after u submit the info the "i am not a robot" recaptcha does not work so it wont let people sign up

Feed The Flock
Estados Unidos
4 meses usando la aplicación
Smile.io respondió 21 de mayo de 2019

Hey there, we're sorry to hear you're experiencing issues! We'll be in touch for further assistance. :)

Fecha de modificación: 17 de agosto de 2016

Easy to follow set up steps. I'm really looking forward to what this app can do! Well here we go! I'm gonna wait to see what happens before I rank it any higher.

Krystalscorner Com
Estados Unidos
3 meses usando la aplicación
10 de noviembre de 2019

I tried the $50 STARTER PLAN for 2 months, unfortunately it didn't work for me.

PROS:
- Set-up is very easy & straightforward.

CONS:
- No template to create a "page" explaining the program. I had to use another page builder app to do that. All you get is a small icon with a very brief description.
- No email template to inform/invite "non-members" from my email list

What's important to me is the ...

Australia Vape
Australia
3 meses usando la aplicación
Smile.io respondió 11 de noviembre de 2019

Thank you so much for your detailed review 🙌 We'll shoot you over an email to chat more about your feedback!

13 de marzo de 2017

It's nice app, and helpful in building customer loyalty

The Wifey Collection
Canadá
3 meses usando la aplicación
7 de agosto de 2022

Its incredibly slow loading. Make sure when you start you set the points up the way you want them. The settings it comes with will immediately start giving points out to your customers. It was giving out its own version of high points so that when I set up the system I wanted all the customers had all these points and were getting rewards. Cost me money and then had to go manually lower the ...

Sedona Apotheca
Estados Unidos
3 meses usando la aplicación
Smile.io respondió 7 de agosto de 2022

Hi there, Nicole here. Thanks for taking the time to leave us feedback. I understand that you initially set up your program in a way that wasn't best for your business. We ...

Fecha de modificación: 17 de agosto de 2020

Easy interface and customer management. Having hiccups lately. Rewards points are being used and re-credited back to customer giving them endless point. Not happy right now and support takes a day + to get back to you.

Anyone else having issues where the rewards are used for a purchase and instead of being deducted from the customer's reward account, they go right back on it. I'm waiting for ...

Grace
Estados Unidos
3 meses usando la aplicación
Smile.io respondió 17 de agosto de 2020

Thanks so much for taking the time to leave us a review! We're so sorry for the technical challenge re: POS points. This has been resolved by Shopify - and our support team ...