Calificación general
4,9
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
8 de abril de 2024

Amazing experience!

Lisa was very patient and helpful. Our team appreciates her and her assistance.

Buttercloth
Estados Unidos
Más de 4 años usando la aplicación
Smile.io respondió 10 de abril de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

Fecha de modificación: 24 de mayo de 2024

Thanks to all the support team for looking into my issues. Things seem to be working properly and I will follow up with Cole and the support team if I need further assistance.
Looking forward to good success!

Get Out And Throw Disc Golf
Estados Unidos
28 días usando la aplicación
Smile.io respondió 10 de mayo de 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and we're looking forward to being on this successful journey with you 🤩

Jade, Brandon and the rest of the Smile Team✨

24 de abril de 2024

Joana was quick, informative and responsive in helping to resolve my issue seamlessly. Thank you

CarniStore
Emiratos Árabes Unidos
Más de 3 años usando la aplicación
Smile.io respondió 25 de abril de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Joana & ✨ The Smile Support Team ✨

11 de mayo de 2024

Joana helped and answered my questions quickly and clearly! Love this app so far!

Me Time Groningen
Países Bajos
Más de 1 año usando la aplicación
Smile.io respondió 12 de mayo de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

10 de marzo de 2024

Awesome experience so far, I needed a little bit of help and was expecting to wait a few days but Karen replied with everything I needed to know within 24 hours. I'm just moving from WooCommerce to Shopify and totally not used to the excellent support. The app is amazing so far, there's still a heap more for me to explore which I'm pretty excited about. 10/10 experience..

Highness NZ
Nueva Zelanda
13 días usando la aplicación
Smile.io respondió 14 de marzo de 2024

Thank you so much for sharing, we are happy that we were able to help. We think Karen is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

2 de febrero de 2024

The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.

MG USA
España
Alrededor de 1 año usando la aplicación
Smile.io respondió 3 de febrero de 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

6 de marzo de 2024

Fantastic customer support second to none! Fast response time, so helpful and Karen went the extra mile :) 10/10 star in customer service!

Tuesday Label
Nueva Zelanda
Casi 3 años usando la aplicación
Smile.io respondió 8 de marzo de 2024

Thanks for leaving a review! So glad to hear that Karen was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)))

10 de abril de 2024

Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!

White Cross E-Store
Canadá
3 meses usando la aplicación
Smile.io respondió 12 de abril de 2024

Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

23 de mayo de 2024

Lisa provides incredible customer service and held our hands while onboarding - other companies could learn from her kind customer service skills!! Highly recommend!

BedVoyage
Estados Unidos
17 días usando la aplicación
Smile.io respondió 25 de mayo de 2024

So pleased Lisa could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

30 de marzo de 2024

Excellent app and customer care. They're ready to assist with anything and give you recommendations with anything you might need.

thrift.mt
Malta
4 meses usando la aplicación
Smile.io respondió 1 de abril de 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

- Smile Team ✨