Smile: Loyalty Rewards Program
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Amazing customer support!
We smiled reading this review! Thank you so much :)))
The employees are very prompt and polite!
Thank you for your kind review :)
Great app and amazing customer service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
So far, so good. We transitioned from another (much pricier) loyalty program app. The CS team is very responsive, transparent, and friendly. I like the easy to navigate user interface / dashboard. Setup was super easy.
Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)
This is a useless app even they label it as "FREE" app. You can't even use it in Shopify's Starter Pack. WASTEOF TIME to download and talking to their "so called" advisor. At the end of the day, ZERO accomplishment.
I STRONGLY DON'T RECOMMEND THIS APP.
Thank you for the feedback! We've sent an email your way with some additional information to clarify.
I've been using Smile.io for our Shopify store's loyalty program and it has significantly enhanced our customer engagement. The setup was seamless, and it integrates perfectly with our store. What really stands out is the customer service—responsive, friendly, and incredibly helpful, solving any issues promptly. Highly recommend Smile.io if you're looking to boost customer loyalty and satisfaction.
Thank you for your lovely review. We are so glad to hear we are having a positive impact on your customer engagement and that you enjoyed speaking with our customer service team - we loved chatting we you too and are always happy to help :)
Super helpful!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Amazing app, thank you!
Thanks so much for taking the time to rate us 5 stars! 🤩
- Smile Team ✨
Awesome app and customer service is very quick and polite
Thank you for taking the time to leave us a 5-star review! 🤩
Don't hesitate to reach out if you have further questions.
Smile Team ✨
We've been using Smile now for a couple of years and have been very pleased with our choice. We are on the basic plan and it has everything we need. They've also just added some new functionality for redeeming through POS which is fantastic since we just opened a retail location. Anytime we've had any issues or questions, they've been very quick to respond and helpful. Lisa was great and gave me exactly what I needed to know to fix my issue. Only reason they aren't getting 5 stars is that the POS redemption option could be a bit more seamless but I'm sure in time that will come.
We're so happy that your customers love the loyalty program! All we want is for you to be able to connect with them in a way that is meaningful! 🙌