Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.669)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de enero de 2025

I have only just started using the app but so far I have had good feedback (have not announced my rewards program widely altough it is active on my site.) Customer service has been fast and very good so far. Really happy I went with Smile instead of a more expensive app, it has everything I need at this early stage.

Atlantic Soap Co. ®
Estados Unidos
7 días usando la aplicación
4 de marzo de 2025

Incredibly helpful, good response time and was able to get help from a real person without going through the runaround with an AI. So wonderful to work with.

Chalonne
Estados Unidos
28 días usando la aplicación
Smile.io respondió 6 de marzo de 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Fecha de modificación: 18 de diciembre de 2024

Had an issue that took a few days to fix but customer service was very helpful and eventually fixed the issue. Will definitely recommend them every time.

Sugar Chic Boutique
Estados Unidos
Alrededor de 1 año usando la aplicación
Smile.io respondió 29 de noviembre de 2024

Thank you for your review, we appreciate your words. This has been internally escalated and we are hoping for a fix soon!

10 de diciembre de 2024

I love Smile.io, it has all features I need. Besides, its support team is awesome. I have particularly received great and swift help from Shelby and Lisa. I don't see a better app in this category than Smile.io!

Sortiraparis
Francia
11 meses usando la aplicación
Smile.io respondió 12 de diciembre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

22 de noviembre de 2024

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Shelby has been of a great help and we are sure that we will stick with them for long time. Thanks!

BARNER
España
8 meses usando la aplicación
Smile.io respondió 23 de noviembre de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

12 de diciembre de 2024

Joana has been very helpful with my questions, would recommend to anyone interested in improving your retantion rate.

chiclara
Estados Unidos
Alrededor de 1 año usando la aplicación
Smile.io respondió 14 de diciembre de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩

Fecha de modificación: 31 de enero de 2025

A winner for customer service alone!

The functionality is all there, whats not to like!

Psychi
Reino Unido
Más de 4 años usando la aplicación
Smile.io respondió 30 de enero de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

6 de marzo de 2025

Support is quick if you need it and the program is easy to set up and use.

Wick of Hope
Canadá
6 meses usando la aplicación
Smile.io respondió 8 de marzo de 2025

Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️

- Smile Team ✨

20 de febrero de 2025

App (also in the free version) is great! You get more or less really great value for nno money at all - hard to find in other apps on the store. Also support team is more than helpfull and has a great feeling for customers and their special needs (especially for small businesses)!
I can totaly recoomend the app the the support team! Love it!

Ginmacher - Münchner Dry Gin
Alemania
3 días usando la aplicación
Smile.io respondió 22 de febrero de 2025

We smiled reading this review! Thank you so much :)))

2 de diciembre de 2024

Lisa was very helpful. It was fantastic to learn that the reward points could be redeemed both in-store and online. Great app.

Molly's Market
Canadá
Más de 3 años usando la aplicación
Smile.io respondió 3 de diciembre de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨