Calificación general
4,9
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
25 de abril de 2024

Great company with great service. Support is quick to respond and always helpful. I love a loyalty company that respects its loyal customers. I've been with Smile for 6+ years and I'll be around for many more.

PatchPanel
Canadá
Más de 5 años usando la aplicación
Smile.io respondió 26 de abril de 2024

6 years, wow! Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

15 de abril de 2024

Have had Smile.io installed on our shop for a few years now without complaints. Always great customer service -- Thanks Lynn!

Wildebeest
Estados Unidos
Más de 5 años usando la aplicación
Smile.io respondió 18 de abril de 2024

Thank you for your lovely review. We are happy that Lynn was able to make you Smile :)

24 de abril de 2024

Love the app, Jade with customer service was extremely nice & helpful.

K-Carroll.com
Estados Unidos
Casi 5 años usando la aplicación
Smile.io respondió 25 de abril de 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

23 de abril de 2024

With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.

Perfectly Natural Soap
Estados Unidos
Casi 5 años usando la aplicación
Smile.io respondió 25 de abril de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

17 de abril de 2024

We've used Smile Loyalty & Rewards on our website for well over 2+ years now, and we've never regretted a single month.

Just recently, I had help from one of the support colleagues "Joana" and they were so fabulous! They not only helped with our issue, they went above and beyond, and left us very pleased with Smile's services.

So long as Smile keeps offering this outstanding service, they have a dedicated customer in us!

Thank you!

Fabulous Planning
Reino Unido
Casi 5 años usando la aplicación
Smile.io respondió 21 de abril de 2024

Thanks for leaving a review! We agree that Joana is indeed fabulous 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

10 de abril de 2024

Amazing customer service from Joana. She and her team help me a lot for the problem that I had..

Thank you all for kind and hard work.

Kallos
Croacia
Alrededor de 5 años usando la aplicación
Smile.io respondió 12 de abril de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

-Joana

24 de abril de 2024

Lynn was super helpful and got me what I needed right away. I love the app, and it works great. Customers are also very happy with the reward system. Thanks, Smile.io!

HMA Lab Supply
Estados Unidos
Más de 4 años usando la aplicación
Smile.io respondió 25 de abril de 2024

Thanks for taking the time to rate us 5 stars! So glad Lynn could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

8 de abril de 2024

Amazing experience!

Lisa was very patient and helpful. Our team appreciates her and her assistance.

Buttercloth
Estados Unidos
Más de 4 años usando la aplicación
Smile.io respondió 10 de abril de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

26 de marzo de 2024

Very fast and helpful support

Appointed
Estados Unidos
Más de 5 años usando la aplicación
Smile.io respondió 28 de marzo de 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

20 de marzo de 2024

I’m a new Shopify owner and Andreandana Fitriah has been helping me get my Smile app set up. She got back to me so quickly and the set up has gone smoothly! Thanks for your help!

Ella Bella
Canadá
Más de 5 años usando la aplicación
Smile.io respondió 22 de marzo de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana could help :)

Yours in Loyalty,

✨ The Smile Support Team ✨