Calificación general
4,9
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de marzo de 2024

We have been very pleased with Smile running our Coffee Perks reward program. We have used it for over 2 years. The integrations are great as well which helps us be more productive in answering customer issues. We are getting ready to push out the referral program to drive loyalty. I recommend this app highly!

Volcanica Coffee
Estados Unidos
Más de 3 años usando la aplicación
Smile.io respondió 21 de marzo de 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

✨The Smile Team✨

25 de abril de 2024

Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.

NORDIC DISC GOLF
Suecia
Más de 2 años usando la aplicación
Smile.io respondió 26 de abril de 2024

Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰

Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

20 de marzo de 2024

Awesome customer service, quick response time, but most importantly - pointed me to the right solution.

Morning
Singapur
Más de 5 años usando la aplicación
Smile.io respondió 21 de marzo de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

24 de abril de 2024

Andreandana and Joana were really kind and helpfull when i had troubles with the app, the app is friendly and useful for customers cashbacks and loyalty, would recommend to try it out.

Beauty Box Mérida
México
Alrededor de 2 años usando la aplicación
Smile.io respondió 26 de abril de 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana and Joana could help :)

Lynn - - Smile Team ✨

2 de abril de 2024

We are in the process of setting up our loyalty program and have been in contact with customer support several times with questions. They have been very responsive and Brandon in particular was very helpful today in researching an issue I had with their loyalty landing page template. Overall the app has been pretty user-friendly as far as getting the back end all set up. Looking forward to launching our program soon!

Beesponsible
Estados Unidos
Alrededor de 2 meses usando la aplicación
Smile.io respondió 4 de abril de 2024

Thanks so much for taking the time to leave us a review! So glad to hear that the set up is going well and that our team has been there to help when questions come up. We're here to help in any way we can 🤓

Best of luck with the upcoming launch! 🚀

Yours in Loyalty,

✨ The Smile Support Team ✨

23 de febrero de 2024

We have been very happy with Smile and have been using the product for a few years now. If you are looking for a rewards program, you need to add Smile to your list.

The Black Bow Jewelry Company
Estados Unidos
Más de 5 años usando la aplicación
Smile.io respondió 27 de febrero de 2024

Thanks so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ The Smile Support Team ✨

9 de marzo de 2024

Working with Lynn was an absolute pleasure. Top notch customer service. Super attentive and easy to communicate with.
The app is great but the customer service takes it to another level.

Sparq
Estados Unidos
Casi 5 años usando la aplicación
Smile.io respondió 11 de marzo de 2024

We are so glad you think the app is great and Lynn was able to assist you here! We think she's pretty awesome too :)

6 de febrero de 2024

We have been running the Smile.io app for five years now and our ladies love the point and discount system. It is super easy and can be used online, in-store, and on our mobile app. The support team has been very helpful whenever we have questions, recently Lisa helped us figure out how to expand our account. Much appreciated!

Teal Poppy
Estados Unidos
Más de 4 años usando la aplicación
Smile.io respondió 9 de febrero de 2024

We're so glad to hear that you and your ladies are enjoying using Smile! Thanks for taking the time to let us know about your experience with Smile and with Lisa. We love to hear about experiences like this one 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

22 de abril de 2024

Simply perfect support - could not be any better

Lemyn
Estados Unidos
Más de 3 años usando la aplicación
Smile.io respondió 24 de abril de 2024

Thanks so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

5 de marzo de 2024

Great so far - reasonable pricing, great customer support by Andrea, plenty of functions. If they add multiple language possibility, would give them 6 stars :)

NIASHA
Suiza
Casi 4 años usando la aplicación
Smile.io respondió 8 de marzo de 2024

Thanks for your 5 stars! We hope you continue to enjoy the app :)))