Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reseñas (6.634)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
11 de noviembre de 2024

We’ve had an excellent experience with this app and the support team behind it. The features have been incredibly useful for our store, and the customization options are fantastic. When we needed assistance, the support team was prompt, responsive, and handled our request quickly and professionally.

The level of customer service has been outstanding, and it’s clear that the team truly cares about ...

ourCommonplace
Noruega
Alrededor de 3 años usando la aplicación
Smile.io respondió 12 de noviembre de 2024

Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)))

4 de diciembre de 2024

The Smile app is fantastic! - User friendly, and packed with incredible features and customization. The updates show that the developers are committed to improving the customer experience. We've utilized this app in our shop for a little over a year, and have seen positive ROI! We highly recommend enabling all of the apps features to maximize customer engagement.
Smile's customer support has ...

Day Designer
Estados Unidos
Más de 1 año usando la aplicación
Smile.io respondió 6 de diciembre de 2024

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

13 de noviembre de 2024

I had a problem with my account, and I was transferred to Ezra Alamsyah to help me fix it. He was incredibly helpful in solving the issue I was facing and took the time to ensure everything was working perfectly. Ezra even followed up every day to keep me updated on the progress, let me know the problem was fixed, make sure it didn’t resurface, and check if I had any other questions or concerns— ...

Sandra Velandia
Estados Unidos
Casi 4 años usando la aplicación
Smile.io respondió 15 de noviembre de 2024

Thanks for leaving a review! We agree that Ezra is indeed awesome 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

3 de enero de 2025

utstanding Support and Customer Engagement

We’ve been using the platform for a while now, and it has been incredibly helpful in engaging more with our customers and showing them the appreciation they deserve. The ability to connect with our customers more meaningfully has made a significant impact on our overall customer relationship.

Recently, we had a concern regarding bulk points editing, and ...

Spots Garahe
Canadá
6 meses usando la aplicación
Smile.io respondió 5 de enero de 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

29 de noviembre de 2024

We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.

RAVE Coffee
Reino Unido
Más de 4 años usando la aplicación
Smile.io respondió 30 de noviembre de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Ezra 🤩

3 de diciembre de 2024

Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to follow—he even highlighted exactly where the problem was and how to fix it step-by-step.

Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and ...

Pacific First Aid
Canadá
6 meses usando la aplicación
Smile.io respondió 4 de diciembre de 2024

Thanks for leaving a review! We agree that Ezra (!!!) is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

5 de diciembre de 2024

Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!

The Oil Bar
Estados Unidos
Más de 5 años usando la aplicación
Smile.io respondió 7 de diciembre de 2024

So glad Shelby was able to assist you and thank you for your lovely review! :)))

11 de diciembre de 2024

Smile makes creating a rewards program easy!
They also helped me to figure out how to implement one for my in-person pop-ups. I wish they had a more "entry-level" plan with more features but overall I am super happy!

Skincare for Weirdos
Canadá
7 meses usando la aplicación
Smile.io respondió 13 de diciembre de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

22 de noviembre de 2024

We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Shelby has been of a great help and we are sure that we will stick with them for long time. Thanks!

BARNER
España
8 meses usando la aplicación
Smile.io respondió 23 de noviembre de 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩

3 de enero de 2025

Smile.io's Customer service was best of the best. Shelby was quick, responsive, helpful, kind. Thank you!

HOW TO CAKE IT
Canadá
Alrededor de 5 años usando la aplicación
Smile.io respondió 5 de enero de 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨