Smile: Loyalty & Rewards
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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Great app that takes into account newbies
Quick and easy answers and reference materials from Nicole. Very helpful. Looking forward to developing this program with Smile.
Thank you so much for your review we really appreciate it and your kind words. I've reached out via email to see how we could have improved our service.
best
The Smile team
We've been using this app for several months, and generally, it's a good way to manage your loyalty program. It's easy to set-up and the interface is nicely designed. The biggest issue we have is the pricing tiers. There's a big jump from the first paid tier to the second, and our only reason for needing it is that they limit integrations to only 1 for the first tier. They should really rethink this limit, put an additional tier, or create a nominal upcharge if you need more. As it is, the first tier makes it hard to really get everything out of the app, and the second tier is just too expensive of a jump to make it worth it. Also, the advanced analytics is only available on the second paid tier. They should really rethink this as I may be willing to move up in price if I could fully see how the program is performing.
Thank you so much for the detailed review ⭐️We're glad to hear you found Smile simple and easy to launch! We also really appreciate your candid feedback on pricing and tiered features. We'd love to discuss this further with you, so we've just followed-up via email 😊
Très simple, et très efficace.
Seulement 4 étoiles car l’application n’est pas traduite en français
Merci beaucoup d'avoir laissé un avis. Nous sommes ravis que vous appréciez Smile!
Nous offrons en fait une traduction française de l'application. Nous vous avons contacté personnellement pour vous montrer comment vous pouvez changer la langue de votre programme en français.
Faites-nous savoir s'il y a autre chose avec quoi nous pouvons vous aider.
seems pretty good so far and encourages customers to place orders
Will give a five star if there is a time bound option for earning rewards. Say I can set the time frame to earn rewards for a duration of a year and reset it after a year for example. Other wise it's easy and great to use.
My only complaint about this app is that installing it significantly slowed down the load speed of my site - Google's page speed testing tool ranks my site as slow, and the majority of that time they attribute to loading Smile. Maybe if it was set up to load asynchronously it would help? If the load time issues could be resolved this app would be near-perfect.
Hey there! Thank you so much for leaving us a review! We've sent you over an email with more information on load speed! :)
Still checking it out, but so far it looks great!
could be a better display on mobil, but like the viral aspect of it.
I could only give 5 stars on the easiness of the app because everything was super simple to set up. Everything is up and running so I'm waiting to see how it'll do!