Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
29 avril 2024

This was a wonderful app until they switched it from free to paid. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really dissapointed and customer service was no help either. WARNING: DONT USE THIS APP there are much better apps for free out there.

The Press Club
États-Unis
Environ 6 ans d’utilisation de l’application
Smile.io a répondu 30 avril 2024

Thank you for taking the time to leave us your feedback. We value your opinion and reached out to you personally via email to discuss this further.

1 mai 2024

Super happy with this app and so are our customers

MEAT ME AT HOME
Royaume-Uni
Presque 6 ans d’utilisation de l’application
25 avril 2024

Great company with great service. Support is quick to respond and always helpful. I love a loyalty company that respects its loyal customers. I've been with Smile for 6+ years and I'll be around for many more.

PatchPanel
Canada
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 26 avril 2024

6 years, wow! Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

15 avril 2024

Have had Smile.io installed on our shop for a few years now without complaints. Always great customer service -- Thanks Lynn!

Wildebeest
États-Unis
Plus de 5 ans d’utilisation de l’application
Smile.io a répondu 18 avril 2024

Thank you for your lovely review. We are happy that Lynn was able to make you Smile :)

24 avril 2024

Love the app, Jade with customer service was extremely nice & helpful.

K-Carroll.com
États-Unis
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 25 avril 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

23 avril 2024

With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.

Perfectly Natural Soap
États-Unis
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 25 avril 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

30 avril 2024

Lisa provided great service. She was super quick, helpful and friendly!

Hunter Pet Store
États-Unis
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 2 mai 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

17 avril 2024

We've used Smile Loyalty & Rewards on our website for well over 2+ years now, and we've never regretted a single month.

Just recently, I had help from one of the support colleagues "Joana" and they were so fabulous! They not only helped with our issue, they went above and beyond, and left us very pleased with Smile's services.

So long as Smile keeps offering this outstanding service, they have a dedicated customer in us!

Thank you!

Fabulous Planning
Royaume-Uni
Presque 5 ans d’utilisation de l’application
Smile.io a répondu 21 avril 2024

Thanks for leaving a review! We agree that Joana is indeed fabulous 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

24 avril 2024

Lynn was super helpful and got me what I needed right away. I love the app, and it works great. Customers are also very happy with the reward system. Thanks, Smile.io!

HMA Lab Supply
États-Unis
Plus de 4 ans d’utilisation de l’application
Smile.io a répondu 25 avril 2024

Thanks for taking the time to rate us 5 stars! So glad Lynn could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

10 avril 2024

Amazing customer service from Joana. She and her team help me a lot for the problem that I had..

Thank you all for kind and hard work.

Kallos
Croatie
Environ 5 ans d’utilisation de l’application
Smile.io a répondu 12 avril 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

-Joana