Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 537)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
28 juin 2016

Seemingly simple to set up but if the shop is already in play and trying to convert from another reward system, this can be very time consuming to manually migrate. Paid for SMB service for phone support but no inbound service is available. Set an appointment for a call and no phone call happened, this is not the way you want to start a paid service. Sweet tooth gets high marks for ease of use from the front of the house and poor marks for service.

Tricky Vapor
Canada
Environ un mois d’utilisation de l’application
17 avril 2016

its kinda little slow in loading popup!

Allmydibs
Inde
28 jours d’utilisation de l’application
16 janvier 2021

Good app, terrible Portuguese translation which doesn't let you fix it by yourself either. It is unprofessional to have something on a website with so many grammatical errors.

CHEIRALFAZEMA
Portugal
26 jours d’utilisation de l’application
Smile.io a répondu 17 janvier 2021

Thank you so much for leaving us a review! We recently launched Portuguese as one of our language options and appreciate this feedback. We want to continue improving our app and if it's not too much trouble, would you be able to let us know where we can improve in the Portuguese translation?

Our email is help@smile.io and we want to share this feedback with our product team. Thank you so much!

22 juin 2017

At this time i cannot give much of a review since i did just install it, so far everything seems okaythough.

My Maine Jewelry Box
États-Unis
26 jours d’utilisation de l’application
24 octobre 2016

Great App to get the party started. Wish the FREE level had a bit more customization and more support for uniqueness but, alas- it's a starter kit for rewarding awesome customers!

Snapcat Studio
États-Unis
25 jours d’utilisation de l’application
22 février 2016

Seems like a great app and great concept, but it won't let me edit Anything after it has been set up. Just really frustrating. Assume it is a glitch since all the other reviews are so positive. I'll keep trying.

Fancy Buffalo
États-Unis
20 jours d’utilisation de l’application
26 octobre 2021

manca la possibilità della traduzione in italiano!!!! Per il resto e una buona app. Ancora non ho avuto il piacere di vederla in funzione ma spero che parti presto

Trigioshop
Italie
20 jours d’utilisation de l’application
Smile.io a répondu 26 octobre 2021

Hi there,

Thanks for sharing your open and honest feedback.

Our translations feature is still relatively new, so we're still learning which languages will provide the most value to our merchants.

While we don't yet officially support Italian, it looks like we've provided you with access to a workaround that would enable you to manually translate some parts of the app.

I've sent a follow-up email to see if we can help any further with this :)

15 octobre 2016

so far so good- I'm already learning from their enticing offer to help optimise SEO when I leave this review.

Moonlighthomes
Royaume-Uni
13 jours d’utilisation de l’application
Modifié le 18 avril 2019

The app is great but unfortunately many of the app sections and email notifications are not customizable and my store is in spanish so I can't use it for my business. That was a big disappointment because I like all the features from the program. The day they allow you to customize a bit more I will turn my review into a 5 star one.

CENTROARTESANO
Espagne
13 jours d’utilisation de l’application
Smile.io a répondu 18 avril 2019

Hey there! We're sorry to hear you're experiencing issues! We will be in touch via email for further assistance. :)

5 août 2016

Inyeresting. Way to pricey to even be of competitive use.

Tinas Sweetpuff Australia
Australie
13 jours d’utilisation de l’application