Smile: Loyalty & Rewards

Smile is the best customer rewards platform. They integrate with most applications and have the best support.

We just launched our Smile rewards program and so far the experience has been outstanding. The service and support we received from Fiona, our launch coordinator, was nothing short of excellent in all regards. I can't say enough good things about her and our experience with Smile.

We originally created our own rewards program. But, using Sweet Tooth is so much easier and is actually a little fun too. We are able to track its success and make tweaks as needed. It has worked great for us.

This app works well and has superior support. They answer quickly and are willing to work with you to address any issues you have so that the app works for your particular situation. They have been able to add features a la carte for us which is super helpful for a small business. Highly recommended. Lynn was very helpful in particular.

Great app, and good customer service. Our customers love the reward system and smile makes it easy. I was disappointed that they don't have a free plan anymore and find the app still pricey but Smile is good at what they do and it does provide a good value for our customers. The Smile team was helpful too with our concerns! Thank you :)

We have used this app from the beginning. It is very good. The customer service support is excellent. Jade helped me in particular and got several things solved with great patience. I do wish we could customize fonts in the emails and messaging so that it would look completely branded. I hear they are working on that.

Very easy set up! Super excited to add this feature to my website!

Awesome app and being able to edit the placement of the app helps a lot versus other apps. It works well being side by side with Facebook messenger on your landing page.

Great app and even better support! Thank you Maggie for answering all of my questions!!

We are only 2 days into using Smile but so far what I can say is: WOW.

I really like this program. Very professional and even on the free program there are nice options. While I did figure out how to enter the points levels, I have to say this wasn't crystal clear even after reading the instructions a few times. For instance for variable and fixed discounts. And despite clearing my cache, restarting my browser, etc, I am still having trouble getting the referral message on Twitter to 'take' or to 'delete'. It might - after several hours!

But these are very small issues. Over all the program is unexpectedly quite amazing!

I agree with what many have said about pricing. If the pricing could be graduated a bit to help new businesses as they grow, then I would be glad to pay. $600 a year off the bat with a comparatively small customer base, is a chunky budget item - though the quality is worth every penny.

On balance, I highly recommend any shop owner to try this program. It is relatively easy to set up, a great way to reward long-time, loyal customers, it creates great 'brand' feeling and it is a very professional tool to help any e-store grow their customer base.

Thanks, Smile!

~