Smile: Loyalty & Rewards
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cant say much for now, still testing app
I tried out the free version to see if this app would be a good fit for my company. The app is absolutely perfect, aside from 2 major flaws - 1. You can not redeem more than one of the dollar amount rewards at a time on the POS.
2. There is no way to redeem points if other discounts are activated in the checkout on the POS. I am not going to penalize the staff, not letting them utilize their points they earned, just because they get an employee discount.
Hello! Thank you for your review! I've sent over an email explaining how Smile rewards work with Shopify POS :) Look forward to chatting with you!
force me to write a review...................................
cant wait to see how this works
Ultimately I received a resolution to my issue, however I was bounced between agents a few times. They all at least seemed looped in, so that was good. One rep disappeared for an hours, and another jumped on only when I sent a new message saying that my agent stopped responding. I’m glad everything was resolved, but it took way too much waiting around. Otherwise liking the app a lot. Thank you.
Thank you for your review and we are glad that your issue was resolved. We strive to respond as fast as possible and please know that our typical response time is within 24 hours. We are really pleased to hear that you are liking the app a lot!
We will be reaching out to you to learn more about the experience you had.
All the best - Hannah & The Smile Team :)
Loved the app and its features but I had to uninstall it because it slowed my site down significantly :( I have 5,000 images on my site so every KB counts! Definitely, use this app again with my other businesses! Thanks for the FREE plan though :)
Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants. We'll be in touch to chat more about this :)
It is a great app, but as I am a small business who is just starting out and I know that I will have over 2000 customers as I am an online and in-store seller it would have costed way to much for me to justify, I have had to go with a different app that offers unlimited active customers and still at the same price as the small business deal this app offers.
This App offers a great rewards program but I think they they may need to rethink the asking price per month or offer more active customers for what they class as a small business.
It seems like a great app but I cant figure out how to change anything on it. It wont allow me to so if it were a little easier to figure out I'd give 5 stars.
Is there anyway to change the language to spanish?
Just trying this app. At first look, it's very suitable.