Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 537)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
7 novembre 2016

have not had a chance to even test run before I had to right a review empressglowco.com

Empressglow Co
États-Unis
2 jours d’utilisation de l’application
28 septembre 2020

It was quite easy to implement this app and to import the existing customers. However, the followup to additional questions regarding how customers were coded as guests, as well as additional questions were not answered. One question was answered partially after more prompting and the remaining questions remain unanswered. I left messages both via email and via the messaging app. Their telephone number on site does not work.

Mmē.
États-Unis
1 jour d’utilisation de l’application
Smile.io a répondu 29 septembre 2020

Hey there! Thank you so much for your review and feedback! We've sent over an email to help out here! :)

21 avril 2017

Seems good. however just started to use.

Mesheal Lynn Online Boutique
États-Unis
1 jour d’utilisation de l’application
27 septembre 2016

Nice but not for $59 per month

Hiteck Hobby
États-Unis
Environ 24 heures d’utilisation de l’application
Modifié le 15 septembre 2018

tienen un error en compartir en facebook ( no lo comparti y aun asi me dio los puntos) :C la idea es buena pero tiene fallas la app

Bluendig
Mexique
Environ 4 heures d’utilisation de l’application
22 novembre 2020

This needs a lot of work. I love what you guys have done to make set up simple from an admin's perspective, but the customer experience is horrible. I want to be able to tell customers about the referral program directly and redirect them to a page to sign up. Right now everything is crammed in that widget, and it's very confusing as to how to get more details about any of the programs. After signing up, there are no directions on what to do as a follow up action. This is also not embedded into shopify at all, the customer has no idea before or after the checkout that they are accruing points or what they are worth. This needs a lot of work! Overall, this had a very low conversion rate, so we're moving to something else.

Supply Hawk
États-Unis
Environ 3 heures d’utilisation de l’application
Smile.io a répondu 25 novembre 2020

Hello there! Thank you so much for your candid review and feedback! This is so helpful for our product team to make improvements to the product. Thank you very much for this!

8 mai 2019

It will wonderful to have a review section for a free package. if it had, I would have given smile i.o a 5 star

thekrieit
Singapour
Environ 2 heures d’utilisation de l’application
Smile.io a répondu 8 mai 2019

Thanks for the feedback! We'll be in touch via email to discuss some options :)

8 octobre 2016

Its ok!
Who knows, only just beginning..

Ila And Lane
Royaume-Uni
Environ 2 heures d’utilisation de l’application
19 février 2017

it's an easy set up except for code retrieval

In Ur Closet
États-Unis
Environ une heure d’utilisation de l’application
28 janvier 2021

Nice app! Unfortunately you can choose only 1 language. Doesn't work for stores with more than one language.

À LA MODE
Espagne
Environ une heure d’utilisation de l’application
Smile.io a répondu 29 janvier 2021

Bonjour! Thank you so much for taking the time to write this review. We really appreciate the feedback about the need to support multiple languages on a single store. While we do support translations to a single language (English, French, German, Spanish, & Portuguese), multi-language support is something we'll definitely consider for future updates to Smile 😊