Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 471)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
17 octobre 2024

Our store no longer needed this functionality, but the customer service was prompt and helpful

Belly Bandit
États-Unis
Presque 4 ans d’utilisation de l’application
23 juillet 2024

It is an amazing rewards programs and my customers love and I love the fast and quick response whenever I run into any issues. Smile customer service is amazing

Arifa's Boutique
Canada
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 25 juillet 2024

Thank you for your lovely review! We really appreciate you taking the time to write it. We are so glad that both you and your customers are getting enjoyment out of the rewards program!

22 juillet 2024

We've been using Smile for about 3 years now and haven't had any major issues. It's fairly easy to use and tech support is always quick to respond if we ever have any questions.

Miami Fitwear
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 25 juillet 2024

Thank you for leaving this review - we appreciate it! We are so glad to hear our Technical Support team are quick to help you with any questions.

10 septembre 2024

Hannah was very helpful!. Smile is very convenient in helping me to manage loyalty for my customers. easy to use and the customer support team is very prompt and knowledgable!

Vervazi
États-Unis
2 mois d’utilisation de l’application
Smile.io a répondu 13 septembre 2024

Thank you so much for your review! We are so glad to hear you found Smile easy to use, we look forward to watching your loyalty program grow :)

3 juillet 2024

Its a Must Have app for our store. The best this is that it engages the customer to buy again from us and not hopping on other websites.
They get motivated for buying more by the rewards they are getting by this app. I truly recommend this app. it is a win win situation for both sides. It really puts a smile on both customers and sellers as well!

Wine Chateau
États-Unis
Plus de 7 ans d’utilisation de l’application
Smile.io a répondu 6 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

25 septembre 2024

Jonna is great. Solved my problem quickly. Great app Great Jonna

Matein
États-Unis
Presque 2 ans d’utilisation de l’application
Smile.io a répondu 27 septembre 2024

Thanks for taking the time to leave this lovely review! So glad Joana was quick to solve the issue. Please do not hesitate to get back to us with any questions🙂

Lynn - Smile Team✨

10 octobre 2024

Shelby was extremely helpful and followed up with me several times to make sure I had all my questions answered. Excellent customer service!

Frenchie Tale
États-Unis
4 jours d’utilisation de l’application
Smile.io a répondu 12 octobre 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

5 juillet 2024

I love that the development team is always working on improving the app. And I just gotta say, the recent support I got from Lynn on an issue that was confusing me was ABSOLUTELY stellar. She went above and beyond, and helped me with a custom code that she didn't have to do.
Lynn is definitely the reason why I am now a Smile.io customer for life. (At least as long as they are smart enough to keep her around!)
Thanks Lynn, and the whole Smile team, for real, human service, and being a company that cares.

ChromaLabel
États-Unis
Plus d'un an d’utilisation de l’application
Smile.io a répondu 23 juillet 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

8 août 2024

I had an issue with the invoicing and Lynn provided me a fast and accurate solution. Great customer service!

Le Papier Fou
Espagne
9 mois d’utilisation de l’application
Smile.io a répondu 9 août 2024

Thanks for your review! We are happy to hear Lynn was able to provide great service :)

12 août 2024

Great app and support. A special mention to Jade as well who is extremely helpful!

LUXE TONES
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Smile.io a répondu 15 août 2024

Thank you for this lovely review - we think Jade is great too! :)