Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 564)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
26 septembre 2023

David was so helpful answering very promptly even during the weekend. Big shoutout for David

With Bling
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 28 septembre 2023

Thank you so much for your kind review we really appreciate it. 🙏 We think David is pretty great as well :)

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

4 octobre 2017

Smile is an easy to install solution for a reliable rewards program on your Shopify Store. In addition, the support is excellent! They have a chat box on your app interface and help arrives right away every time. Maggie helped me today and did a terrific job answering questions and providing reports I needed. Thanks!

Foodvacbags2
États-Unis
Plus de 3 ans d’utilisation de l’application
Modifié le 8 mai 2024

I have been using this app for well over a year. And I really like it and most importantly the support is excellent. This is what usually makes you want to stick with an app - knowing you will get an immediate response and solution in the fast pace of ecommerce. Just wish there was a lower paid entry tier as it is such a jump to get some benefits which would be fantastic for a small business like mine.

Apothecary & me
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 20 mars 2021

Thanks so much for the glowing review! 🌟 So glad to hear that you are happy with the process. We're excited about your business and want to help you in any way we can to connect with those loyal customers.

13 novembre 2020

Very easy to use so far, excited to offer my customers an easy to use rewards program and I'm sure they will love their extra discount

thenaturalspa
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 13 novembre 2020

Thank you so much for your review! So glad that the setup process was simple and smooth for you 😄

10 août 2016

Simple to install and easy for customers to use. Background updates/changes to loyalty information is also very easy.

Twocirclescycling
États-Unis
Plus de 3 ans d’utilisation de l’application
23 décembre 2020

Amazing customer service. Very helpful and professional. Highly recommend it to anyone who's looking to start a loyalty program.

Buywow USA
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 23 décembre 2020

Thank you for sharing your kind and generous review :) . It was great chatting with you!

Happy holidays from Smile :)

6 mai 2021

Very happy with this application. Easy integration and a great way to reward customers for shopping with you. The customer support from the team at Smile is awesome, very kind and quick responses.

BHND THE BRND
Canada
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 7 mai 2021

Thank you for sharing your kind feedback! 🙌 We're so excited to see your store grow with Smile :)

18 décembre 2020

We originally got the free version of this several years ago, but never really put it to much use. Near the beginning of 2020, we decided to actually use it, and we're so glad we did! It's very easy to set up and use, and the free plan is pretty great on its own for when you're first starting out. And their custom service is great! Customers so far have been a lot more likely to come back knowing that they're getting rewarded for their purchases, and we've been able to start building a network with reviewers to refer product easily. Recently, we realised we needed to upgrade a bit from a small plan. As a small business we were a little concerned about the pricing, but customer support (shout-out to Christian!) was excellent and they helped us to navigate into a custom plan that worked the best for us.

Sweetsmith Candy Co.
Canada
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 18 décembre 2020

Thanks so much for sharing your feedback 😊 We loved learning more about your store, and helping you get set up for success!

Modifié le 28 août 2024

Smile app is easy to work with, but if you do need help, their customer service team (thanks, Nicole!) is right there and ready to help you out.

Special thanks to Lisa for the prompt answers to my questions (Aug 28, 2024)!

Smidge®
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 15 octobre 2023

Thank you so much for your kind review. We really appreciate it! 💖

Smile Team ✨

28 avril 2022

super intuitive, great support, always available to help optimize the program! Would recommend Smile to anyone who needs an incentivizing rewards app on their store!

Nominal
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 28 avril 2022

We are so glad you are enjoying smile! Thanks for taking the time to leave a review. It was great chatting with you today 💛 Nicole