Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avis (6 523)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
18 décembre 2020

We originally got the free version of this several years ago, but never really put it to much use. Near the beginning of 2020, we decided to actually use it, and we're so glad we did! It's very easy to set up and use, and the free plan is pretty great on its own for when you're first starting out. And their custom service is great! Customers so far have been a lot more likely to come back knowing that they're getting rewarded for their purchases, and we've been able to start building a network with reviewers to refer product easily. Recently, we realised we needed to upgrade a bit from a small plan. As a small business we were a little concerned about the pricing, but customer support (shout-out to Christian!) was excellent and they helped us to navigate into a custom plan that worked the best for us.

Sweetsmith Candy Co.
Canada
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 18 décembre 2020

Thanks so much for sharing your feedback 😊 We loved learning more about your store, and helping you get set up for success!

28 avril 2022

super intuitive, great support, always available to help optimize the program! Would recommend Smile to anyone who needs an incentivizing rewards app on their store!

Nominal
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 28 avril 2022

We are so glad you are enjoying smile! Thanks for taking the time to leave a review. It was great chatting with you today 💛 Nicole

23 septembre 2016

this app is not bad, i just wish i could do more customisation with the basic account

Berrylacewigs
Canada
Plus de 3 ans d’utilisation de l’application
14 juillet 2022

Great app with great options and amazing support! Way better value than some of the competition (YOTPO loyalty) and such better customer support!

Candles By Carol
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 15 juillet 2022

Thank you so much for this amazing review 🙌 🙌 🙌 It was great chatting with you & we're so happy to hear you're loving the Smile app 🤩

💖 Lisa

4 mai 2021

Great app, easy to use, does a great job integrating into the theme. Would highly recommend this app based on what is possible through the free tier.

This is good fun
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 5 mai 2021

Thanks for the review! Glad to hear you've found Smile to be amazing 🤩

23 octobre 2023

David delivered exceptional customer service in order to make Smile work for our company.

Dean's Beans Organic Coffee Company
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 24 octobre 2023

Thanks so much for taking the time to leave this review! We agree that David is exceptional 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

Smile Team ✨

16 octobre 2023

We have been using Smile for two years, and it's been great. Their support is incredible.

Evolution Power Tools USA
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 17 octobre 2023

Thank you so very much for being a merchant with us these last 2 years! We also love to hear the word 'incredible' when it comes to our support team, so thank you for that as well 💖

Yours in loyalty,

✨ Smile Support Team ✨

21 juin 2022

Great app to keep customers and to keep customers.. Also customer service is great ... quick replies and ready to help!

yeehawcowboy
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 23 juin 2022

Thanks for leaving your kind review, we are super happy to hear that you are loving out customer service :)

30 avril 2019

I'm amazed how easy this was to set up! It's beautiful and well designed, easy to use! I look forward to using this program!

Little One Shop Co.
États-Unis
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 1 mai 2019

Thank you for the five-star review :) Our Design team loves hearing this kind of feedback!

Modifié le 1 février 2024

J'ai eu un très bon service à la clientèle en quelques minutes, ma demande n'était pas possible pour le moment mais elle a été ajouté dans la liste des prochaines requetes pour l'application.

Les Laines Biscotte Yarns
Canada
Plus de 3 ans d’utilisation de l’application
Smile.io a répondu 11 avril 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨